9 months ago
Base Salary
$200k - $400k/yr
Responsibilities
- Design and evolve the architecture of Giga’s agent infrastructure while balancing speed, reliability, and complexity.
- Lead ambiguous, high-stakes technical projects and own outcomes across team boundaries.
- Identify system gaps, develop technical strategy, and determine what the team should build next.
- Write code, own backend systems, and ship production projects as a hands-on staff engineer.
- Set standards for code review, system design, and operational excellence through direct technical contributions.
- Mentor engineers and help raise the team’s engineering quality through collaboration on real work.
Requirements
- 7+ years of backend engineering experience and a track record of leading complex projects.
- Strong ability to make and explain architectural tradeoffs and technical opinions.
- Ability to turn vague problems into clear technical approaches with limited guidance.
- Excellent coding skills and the ability to maintain high engineering standards without becoming a bottleneck.
- Comfort with hard problems, uncertainty, and systems that scale across increasing orders of magnitude.
- Interest in remaining hands-on and shipping code as a staff engineer.
Benefits
- Competitive base salary, bonus, and equity.
- Catered lunch daily.
- Dinner stipend.
- $300/month wellness and commuter benefit covering options such as gym, fitness classes, and mental health.
- 401(k) plan.
- Medical, dental, and vision coverage.
Tech Stack
Categories
About Giga
Giga builds and deploys AI support agents for large B2C enterprises, automating customer service across voice, chat, and email. The company sells enterprise software and managed AI agents to handle support and operations workflows, with named customers including DoorDash. Privately held and headquartered in San Francisco, it targets global enterprises and has raised a Series A to scale its platform.