Blue Yonder

Technical Consultant Int - Cloud - Application Support,OMS,Sql

Blue Yonder
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3 days ago
Bengaluru, IndiaMid Level / Senior

Responsibilities

  • Design, develop, deploy, and maintain modular cloud-based systems and automated SaaS delivery pipelines.
  • Review and resolve service requests, infrastructure requests, incidents, application deployment issues, and infrastructure vulnerabilities.
  • Deploy, automate, and monitor client solutions while meeting availability and response-time SLAs.
  • Plan software upgrades and migrate clients to the latest product versions.
  • Collaborate with product and cloud architects, engineering teams, security teams, implementation teams, and clients to define problems and implement solutions.
  • Harden environments, remediate security vulnerabilities, and maintain secure cloud deployments.
  • Create tests, tools, and diagnostic procedures for product support personnel.
  • Provide technical feedback on product changes and enhancements and recommend improvements based on client needs.
  • Identify root causes, reduce deployment complexity, consider operational costs, and improve processes.
  • Train team members and help address skill gaps across the open-source technology stack.

Requirements

  • Requires 3-5 years of work experience.
  • Requires experience with an Order Management System (OMS).
  • Requires hands-on experience or significant familiarity with cloud and automation technologies, including Azure, GCP, AWS, Terraform, Ansible, Jenkins, GitHub or Bitbucket, Artifactory, Maven, Docker, and Kubernetes.
  • Requires experience with shell scripting, Unix, or Python.
  • Requires experience with collaboration and lifecycle tools such as JIRA, Confluence, Lucid Charts, Visio, Office Suite, SharePoint, Rally, or similar tools.
  • Requires understanding of ITIL processes, including incident management, request fulfillment, change management, and root-cause analysis.
  • Requires understanding of Agile project management tools and practices.
  • Requires a strong technical foundation and the ability to collaborate with clients and cross-functional technical teams.

Categories

Solutions Engineering
Blue Yonder

About Blue Yonder

5,001-10,000 employees

Blue Yonder builds cloud-based supply chain software for retailers, manufacturers, and logistics providers, covering demand forecasting and replenishment, price optimization, order management, and warehouse and transportation management. Headquartered in Scottsdale, Arizona, it delivers its enterprise SaaS platform on Microsoft Azure and supports large, global operations. The company traces its roots to JDA Software, which rebranded as Blue Yonder, and serves customers across retail, manufacturing, and logistics markets.

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