Lead ServiceNow Developer
Chenega Corporation2 years ago
Springfield, VA, USAStaff+
Base Salary
$150k - $160k/yr
Responsibilities
- Lead hands-on ServiceNow development involving client scripts, business rules, UI actions and policies, data policies, workflow automation, Flow Designer, Integration Hub spokes, Script Includes, catalog items, Service Portal widgets, UI pages, and event/alert rules.
- Design and implement ServiceNow integrations with enterprise systems, monitoring tools, and operational platforms using REST, SOAP, APIs, and integration frameworks.
- Support predictive operations, automated incident and case response, intelligent service management, data-driven insights, predictive monitoring, and operational dashboards.
- Integrate machine-learning services, analytics platforms, and intelligent decision engines into ServiceNow workflows.
- Lead and mentor developers, collaborate with architects, engineers, product owners, and mission stakeholders, and serve as the senior escalation point for technical challenges.
- Ensure development follows enterprise architecture, cybersecurity, and platform governance standards.
- Participate in sprint planning, backlog refinement, stand-ups, sprint reviews, retrospectives, and related Agile activities.
- Provide technical estimates and solution designs for roadmap planning and program execution.
Requirements
- High school diploma or GED equivalent and relevant experience.
- At least 8 years of ServiceNow platform development experience.
- At least 3 years of ITSM development experience.
- Experience with Agile development practices.
- Required ServiceNow CSA certification.
- Active Top Secret clearance with the ability to obtain SCI/CI polygraph clearance.
- Successful completion of background and drug screening.
- Preferred bachelor's or master's degree in computer science, information technology, engineering, or a related field.
- Preferred Certified Technical Architect (CTA) certification.
- Preferred experience supporting enterprise IT modernization initiatives in federal or defense environments and large-scale enterprise IT environments.
- Preferred experience with REST APIs, microservices, and automation frameworks.
- Strong communication, collaboration, problem-solving, organization, customer service, Microsoft Office, and end-user training skills.
Benefits
- Professional development opportunities, including on-the-job learning and formal development programs.
- Well-being programs and a supportive culture focused on healthy, centered, confident, and aware employees.
- Opportunities for education, giving, skill-based volunteerism, and leadership through corporate citizenship initiatives.
Tech Stack
SOAP
Categories
About Chenega Corporation
Chenega Corporation is an Alaska Native village corporation that provides government services contracting, including IT, cybersecurity, healthcare, and security services, primarily for U.S. defense, intelligence, and federal civilian agencies. Through specialized subsidiaries such as Chenega MIOS, it delivers program staffing, managed services, and mission support across the U.S. and abroad. Founded in 1974 and headquartered in Anchorage, Alaska, it is privately held under Alaska Native Claims Settlement Act ownership.