3 months ago
Base Salary
$94k - $159k/yr
Responsibilities
- Own the end-to-end evolution, quality, reliability improvements, technical investments, and customer impact of one or more ArcGIS web services.
- Act as the primary product decision-maker for assigned services and balance customer needs, platform health, and long-term sustainability.
- Define service goals, success metrics, and quality standards using telemetry and customer feedback to guide prioritization.
- Maintain and prioritize the product backlog across features, defects, technical debt, and operational work.
- Own service contracts, API behavior, versioning, and backward compatibility while evaluating downstream ArcGIS ecosystem impacts.
- Advocate for reliability, performance, scalability, observability, and operational excellence.
- Influence product direction through cross-team collaboration, mentorship, and shared standards.
- Validate and triage enhancement and defect requests with Esri Support Services.
Requirements
- At least five years of experience in a product-focused role such as Product Engineer, Technical Product Owner, Product Manager, or similar.
- Strong experience in Agile software development environments.
- Deep familiarity with web services and APIs, including RESTful services, service contracts, versioning, and backward compatibility.
- Experience with ArcGIS applications and technologies, including ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, and ArcGIS Maps SDKs.
- Working knowledge of cloud-native service fundamentals such as availability, performance, monitoring, and operational concerns.
- Excellent written and verbal communication skills for technical and non-technical audiences.
- Ability to work autonomously and collaborate effectively across teams.
- Bachelor’s degree in Computer Science, GIS, Information Science, or another related field.
- Experience supporting enterprise-scale or developer-focused products is preferred.
- Ability to read and reason about Python, JavaScript, TypeScript, and SQL is preferred; hands-on implementation is not required.
- Experience with CI/CD pipelines and modern DevOps practices from a product and quality perspective is preferred.
Benefits
- Medical, dental, vision, basic and supplemental life insurance for employees and families.
- 401(k) and profit-sharing programs.
- At least 80 hours of vacation leave and twelve paid holidays annually.
- Opportunities for personal and professional growth.
- Remote role, as indicated by the #LI-Remote designation.
Tech Stack
Categories
Product Engineering
About Esri
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where. We take a geographic approach to problem-solving, brought to life by modern GIS technology.