7 hours ago
Remote, CanadaStaff+
Responsibilities
- Define and drive the technical vision and software architecture for Twilio’s enterprise AI/ML platforms and products.
- Establish architectural standards, guardrails, best practices, and cross-product technical reviews.
- Lead complex engineering initiatives and resolve ambiguous technical challenges at enterprise scale.
- Partner with product, engineering, program management, design, and executive stakeholders across business functions.
- Mentor senior technical leaders and cultivate a high-performance engineering culture.
- Present AI Engineering plans and deliverables to executive leadership.
- Guide technical blueprints across architecture, design, development, deployment, and maintenance.
Requirements
- 15+ years of experience designing and scaling distributed systems and platforms.
- Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level.
- Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.
- Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.
- Proven record of mentoring senior engineering talent and elevating organizational standards.
- Exceptional written and verbal communication, influence, and leadership skills.
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Benefits
- Remote work based in Ontario, British Columbia, or Alberta, Canada.
- Occasional travel may be required for project or team in-person meetings.
- Competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.
- Eligible roles may participate in Twilio’s equity plan and receive health insurance, a 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
- Target bonus percentage is 20%.
Categories
About Twilio
Twilio builds a cloud customer-engagement platform centered on programmable communications APIs for SMS, voice, WhatsApp, email, and verification, plus Segment CDP and the Flex contact center. It sells usage-based and subscription SaaS to developers and enterprises to embed messaging, calling, authentication, and data-driven marketing into apps. Founded in 2008 and headquartered in San Francisco, Twilio is a public company listed on the NYSE.