Senior Salesforce Programmer Analyst - Office of the Assessor-Recorder (1053)
City and County of San Francisco1 day ago
Base Salary
$134k - $169k/yr
Responsibilities
- Define system requirements for the Salesforce platform and other department systems.
- Lead end-to-end solution design and integration across diverse technologies.
- Design, configure, develop, and support a secure, scalable, and high-performance Salesforce platform.
- Manage application integration and data-related activities.
- Monitor system performance and reliability, identify issues, and coordinate or implement corrective measures.
- Produce system requirements, technical designs, integration documentation, and other technical documentation.
- Develop prototypes to communicate and validate proposed functionality.
- Coordinate with vendors, internal technical teams, business analysts, users, and other departments to implement solutions.
- Provide user training, technical guidance, operational support, and Level 1 and Level 2 application support.
- Identify improvements to system functionality, reliability, performance, and user experience.
Requirements
- Associate degree in business administration, public administration, information systems, economics, finance, computer science, UX/UI design, or a closely related field, or equivalent qualifying credits; one year of additional qualifying experience or completion of the 1010 Information Systems Trainee Program may substitute for the degree.
- Three years of experience in information systems, including systems analysis, business process design, development and implementation of business application solutions, or IT project management.
- Advanced or expert knowledge of Salesforce, SOQL/SQL, PowerBI, SharePoint, APIs, Jira, and related technologies.
- Working knowledge of Salesforce Administration/Setup, Lightning Web Components, Service Cloud, Government Cloud, and Experience Cloud.
- Knowledge or experience with Selenium, Copilot, Claude, Java, Python, R, Apex, and OnBase.
- Knowledge of systems integrated with the SMART system, including Records Manager, TaxSys, and Snowflake.
- Three or more years of IT experience serving as a technical support lead, business analyst, and primary interface with project teams and external partners is desirable.
- Three or more years of software support, design, and development experience is desirable.
- Strong verbal and written communication skills and the ability to communicate across IT, business, department, and third-party provider groups.
Benefits
- Permanent Exempt appointment serving at the discretion of the Appointing Officer, with a duration not exceeding 36 months.
- Full-time position based in the San Francisco Office of the Assessor-Recorder.
- Applications are accepted online from November 10, 2026 through 11:59 PM on November 24, 2026.
- City employment includes the benefits described in the City and County of San Francisco Employee Benefits Overview.
About City and County of San Francisco
The City and County of San Francisco is a consolidated city-county government that delivers public services to residents, businesses, and visitors. It operates tax- and fee-funded departments spanning public health and hospitals, public safety, transportation, utilities, environmental health, permitting, and digital services. Headquartered in San Francisco and consolidated since 1856, it runs facilities from hospitals and clinics to wastewater treatment plants, supporting daily city operations and long-term infrastructure.