ServiceNow

Senior Software Engineer - ITAM & AI Solutions

ServiceNow
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2 months ago
Remote, United States or Santa Clara, CA, USASenior
H1B sponsor

Base Salary

$143k - $243k/yr

Responsibilities

  • Build clean, scalable, reusable software using sound architecture and engineering practices.
  • Own software features from design and implementation through test automation and delivery.
  • Design schemas, optimize queries, and support large-scale analytical workloads.
  • Build and operate distributed data pipelines for high-volume ingestion, transformation, and reconciliation.
  • Create dashboards and analytical reports.
  • Collaborate with product managers, architects, and quality engineers to define features and improve design, quality, and performance.
  • Contribute to new features and enhancements for existing offerings.
  • Mentor peers, promote knowledge sharing, and manage projects with material technical risk at the team level.

Requirements

  • Minimum 5 years of related experience with a bachelor's degree, 3 years with a master's degree, a PhD without experience, or equivalent work experience.
  • 6+ years of experience with an object-oriented programming language.
  • Hands-on experience with columnar or analytical data stores, including schema design, partitioning, and query optimization.
  • Experience building and operating distributed data pipelines for high-volume ingestion, transformation, and reconciliation.
  • Experience creating dashboards and analytical reports.
  • Exposure to Java or C++.
  • Strong JavaScript and web platform skills focused on reusability and componentization.
  • Experience with modern UI frameworks such as Angular, React, or Vue.
  • Strong foundations in data structures, algorithms, object-oriented design, design patterns, and performance and scale considerations.
  • Ability to leverage or critically evaluate AI for workflows, decision-making, or problem-solving.
  • Strong analytical and design skills.
  • Experience with ServiceNow or an AI background is preferred.

Benefits

  • Base pay is $143,200-$243,400, plus equity when applicable, variable or incentive compensation, and benefits.
  • Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
  • Work persona is flexible or remote, subject to role and location eligibility.
  • Employee type is regular.

Tech Stack

Amazon RedshiftAngularApache AirflowApache FlinkApache KafkaApache SparkC++ClickHousedbtGoogle BigQueryJavaJavaScriptReactSnowflakeVue.js

Categories

BackendData Engineering
ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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