3 months ago
Amsterdam, NetherlandsSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Collaborate with product and engineering teams to identify valuable opportunities and improve systems in production.
- Design reliable systems that account for accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering ability and experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical technology stack.
- Ability to evaluate system quality, improve reliability, and make sound decisions about what should and should not be automated.
- Experience personally helping to build, ship, or scale a serious product, platform, or system.
- Strong English communication skills.
- Candidates must already be based in the Netherlands.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
Benefits
- Remote work arrangement for candidates based in the Netherlands.
- English is the main working language across global teams.
- Fast interview process, with an aim to complete interviews and make an offer within one week for strong candidates.
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.