3 days ago
Remote, Canada or Toronto, CanadaSenior
Base Salary
$90k - $118k/yr
Responsibilities
- Design, develop, configure, and support Salesforce Quote-to-Cash solutions using Apex, SOQL, Salesforce Flows, validation rules, custom objects, Lightning Web Components, and platform configuration.
- Deliver enhancements for quoting, order management, product configuration, asset management, renewals, and downstream billing processes.
- Design and support integrations between Salesforce and Zuora, Workday, ServiceNow, middleware platforms, and other enterprise applications.
- Translate business requirements into technical designs, development tasks, configuration changes, and scalable implementation approaches.
- Troubleshoot configuration defects, Apex errors, flow failures, data and permission issues, integration failures, and asynchronous processing errors.
- Contribute to unit testing, peer reviews, defect resolution, regression support, release validation, QA collaboration, and technical documentation.
- Identify opportunities to reduce technical debt, improve automation and monitoring, and strengthen platform maintainability while following security, release, change-control, and SOX-compliant practices.
Requirements
- At least 5 years of experience in Salesforce development, configuration, or enterprise application development.
- Strong hands-on experience with Apex, SOQL, Salesforce Flows, validation rules, custom objects, Lightning Web Components, and Salesforce platform configuration.
- Strong understanding of Salesforce data and security models, profiles, permission sets, sharing rules, role hierarchy, and platform governance.
- Experience delivering Salesforce solutions through requirements review, technical design, development, testing, deployment, and post-release support.
- Strong understanding of Salesforce CPQ, Revenue Cloud, or Quote-to-Cash processes, including quoting, renewals, order management, assets, and downstream billing impacts.
- Experience troubleshooting complex issues using debug logs, error messages, data analysis, integration logs, and root cause analysis.
- Experience with REST/SOAP APIs, middleware, asynchronous processing, platform events, batch jobs, or related Salesforce integration patterns.
- Ability to collaborate with product owners, business systems analysts, QA, technical leads, architects, developers, and other cross-functional partners.
- Preferred experience includes Aura components, Zuora Billing, Workday, ServiceNow, GitHub, Cursor, deployment tools, version control, release automation, Jira, Agile delivery teams, SOX-controlled environments, SaaS subscription or usage-based billing, and Lead-to-Cash transformation programs.
- Salesforce certifications such as Platform Developer I/II, Administrator, App Builder, CPQ Specialist, or JavaScript Developer I are preferred.
Benefits
- Remote work arrangement in Canada.
- Market-competitive base compensation with potential commission or performance-based bonus eligibility.
- Mentorship, learning programs, leadership development, and education support.
- Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and families.
- Genesys provides a flexible-first culture and a hiring process generally limited to no more than five interviews.
Tech Stack
JavaScriptSOAP
Categories
About Genesys
Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.