3 months ago
Remote, United StatesSenior
Base Salary
$175k - $195k/yr
Responsibilities
- Design and improve monitoring, logging, tracing, dashboards, and SLI/SLOs for production visibility.
- Build internal tools and CI/CD delivery pipelines to improve efficiency, reduce toil, and support reliable deployments.
- Improve system performance, scalability, security, and overall reliability.
- Lead production incident response from triage through resolution and develop durable runbooks and preventative measures.
- Lead major technical initiatives, coordinate cross-team engineering efforts, and manage technical risks.
- Mentor SRE engineers through design reviews, paired problem-solving, and incident post-mortems.
- Participate in on-call operations and lead capacity planning and disaster recovery readiness.
- Use operational AI/ML tools to forecast capacity risks, detect patterns, and automate system health management.
Requirements
- 8+ years of experience in software, platform engineering, or DevOps, including 5+ years dedicated to Site Reliability Engineering.
- Expertise with AWS, Kubernetes, infrastructure as code, and full-stack observability including tracing, logging, and SLI/SLOs.
- Experience with Grafana, Datadog, and New Relic.
- Proficiency in Python, Go, or Bash for building CI/CD pipelines, production tools, and automation.
- Proven experience with root cause analysis, high-severity incident response, and long-term reliability engineering.
- Experience mentoring engineers, leading cross-functional projects, and setting technical strategy.
- Hands-on experience using AI/ML on telemetry data to predict capacity risks, identify anomalies, and optimize system workflows.
Benefits
- Remote work or hybrid/in-office options in San Francisco, New York, Chicago, or Salt Lake City.
- Paid time off and comprehensive benefits package.
- Medical, dental, and vision insurance for full-time employees.
- Maternity and paternity leave for full-time employees.
- Short- and long-term disability coverage.
- Opportunities to learn from a dedicated leadership team and company swag.
Tech Stack
Categories
Site Reliability
About Filevine
Filevine builds a SaaS legal work platform for law firms and in-house legal teams, combining case and practice management with document and contract management, e-signatures, timekeeping, billing, payments, and analytics. The company also offers AI capabilities (LOIS) to extract insights and automate workflows across matters. Founded in 2015 and headquartered in Salt Lake City, it is privately held and used by over 125,000 legal professionals.