Sr. Forward Deployed Engineer
Alkami Technology1 day ago
Remote, United StatesSenior
Base Salary
$128k - $160k/yr
Responsibilities
- Lead stakeholder discovery and translate workflows, goals, constraints, and pain points into requirements, technical designs, implementation plans, acceptance criteria, and measurable outcomes.
- Design, build, test, deploy, and support AI agents, skills, dashboards, automations, data pipelines, and integrations.
- Own moderately complex initiatives through prototyping, production implementation, adoption, support, and continuous improvement.
- Write and maintain production code, reusable libraries, workflow components, integration patterns, evaluations, documentation, and implementation guides.
- Integrate business applications, systems of record, databases, and internal AI capabilities using secure API-first designs.
- Implement authentication, authorization, validation, logging, error handling, monitoring, data provenance, observability, and human-in-the-loop controls.
- Set up environments, monitor system health, troubleshoot production issues, respond to incidents or on-call issues, and improve reliability and performance.
- Design evaluations and responsible AI safeguards and validate AI-assisted work before use in business processes.
- Track adoption, usage, hours saved, quality, and other outcomes to prioritize improvements.
- Partner with Product, Engineering, AI and Data, and functional teams to identify configuration needs and product or platform gaps.
- Provide training, technical support, mentoring, and clear communication to technical, nontechnical, and executive stakeholders.
- Spend approximately 20% of time contributing reusable connectors, components, skills, evaluations, guardrails, documentation, and patterns to Alkami’s shared AI platform.
Requirements
- At least five years of related experience in software development, technical implementation, data systems, automation, or a related field, or three years with an advanced degree.
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.
- Strong programming skills in Python, TypeScript, JavaScript, Java, C#, or a comparable language, with experience shipping and supporting production software, data systems, or workflow automation.
- Experience translating ambiguous stakeholder needs into technical approaches and measurable outcomes.
- Experience building or integrating AI-enabled workflows, agents, or automations using coding assistants, agent or workflow builders, prompt and tool design, evaluations, human review, and sensitive-data safeguards.
- Demonstrated daily use of AI tools and a portfolio of agents or automations, including at least one production AI or agent-based system adopted by another team and actively supported.
- Understanding of the software development lifecycle, cloud-native deployment, monitoring, production support, version control, code review, automated testing, and CI/CD practices.
- Experience with SQL and NoSQL databases, data structures, caching, data quality, and application performance troubleshooting or optimization.
- Experience with REST APIs, webhooks, authentication and authorization protocols, business applications, and systems of record.
- Experience developing unit, UI automation, integration, or AI-workflow evaluation tests and supporting production systems.
- Ability to work independently, manage dependencies, adapt to changing priorities, communicate clearly, and participate in on-call support when required.
- Understanding of secure development, access controls, data privacy, operational reliability, and responsible AI practices.
- Preferred experience includes SaaS work in technology or financial services, forward-deployed or stakeholder-facing technical roles, AWS and Kubernetes deployments, event-driven services, infrastructure as code, modern data warehouses, CRM and marketing workflows, OpenTelemetry, MCP, or internal AI platforms.
Benefits
- Remote-first work environment.
- Unlimited paid time off.
- 401(k) with employer match.
- Diverse, inclusive, and fun company culture.
- Full-time employment in the United States; the posting states that employment sponsorship is not available.
Tech Stack
Categories
Forward Deployed
About Alkami Technology
Alkami Technology builds a cloud-based digital banking platform for U.S. banks and credit unions, covering retail and business banking, digital account opening, loan origination, fraud prevention, and data/marketing analytics. It sells modular SaaS products that can be deployed standalone or as a unified platform. Founded in 2009 and headquartered in Plano, Texas, Alkami is a public company trading on Nasdaq under the ticker ALKT.