Staff Site Reliability Engineer

2 months ago

Remote, WorldwideStaff+

Responsibilities

Embed with development teams from design and architecture reviews through launch readiness to ensure reliability is designed into projects.
Establish and evolve design reviews, launch checklists, and operational acceptance criteria and drive adoption across the organization.
Define SLIs, SLOs, and error budgets with product and engineering teams and support data-driven prioritization.
Create frameworks, tooling, and golden paths across AWS, GCP, and Azure using Terraform.
Set technical direction and lead cross-team reliability initiatives as an individual contributor without direct people management.
Partner with engineering, product, and design to align reliability work with business objectives and influence roadmaps.
Mentor senior and mid-level engineers and improve operational excellence across teams.
Lead incident management and blameless postmortems and turn operational signals into lasting improvements.
Build relationships with cloud and infrastructure providers, influence their roadmaps, and support customer trust conversations.
Participate in the shared SRE on-call rotation, currently one week per month.

Significant experience as an SRE, production engineer, platform engineer, or software engineer with a deep reliability focus, including experience operating at scale.
Fluency across AWS, GCP, and Azure, with Terraform as the common infrastructure-as-code layer.
Experience supporting or contributing to TypeScript frontend and backend services and Ruby on Rails backend services.
Strong software engineering fundamentals and the ability to write production-quality code.
Track record of changing how teams work and leading across team boundaries without formal authority.
Ability to drive ambiguous, high-scope problems to completion with minimal oversight.
Ability to identify organizational process, communication, and technical debt and propose improvements.
Experience building measurement and evaluation frameworks, analyzing operational data, and translating findings into organizational improvements.
Strong verbal and written English communication skills.
A college degree is not required.
Bonus: experience standing up or maturing an SRE practice at a growth-stage company.
Bonus: experience as an embedded SRE or closely partnering with product teams.
Bonus: experience designing chaos or resilience testing or progressive delivery practices.