2 years ago
Albuquerque, NM, USAMid Level

Responsibilities

  • Work with internal customers to understand service, support, and technical requirements.
  • Design, architect, implement, and support solutions that improve service desk workflows, operational efficiency, and infrastructure capabilities.
  • Research, prototype, and deploy systems-integration solutions, automation tools, and developer-supporting technologies.
  • Apply systems engineering principles across requirements definition, architecture, integration, testing, deployment, and sustainment.
  • Collaborate with service desk, development, infrastructure, cybersecurity, and mission teams to deliver secure solutions.
  • Evaluate and integrate systems-integration tools, workflow automation, and modern software delivery practices.
  • Diagnose and resolve system, application, and infrastructure issues.
  • Configure and deploy systems and tools with vendors and technical partners as needed.
  • Identify opportunities for service delivery, user experience, and operational improvements.
  • Mentor others and contribute to technical growth and a collaborative team environment.

Requirements

  • Bachelor of Science degree in a relevant discipline.
  • At least 3 years of directly related experience demonstrating the required knowledge and skills.
  • Ability to obtain and maintain a DOE Q clearance.
  • US citizenship is required.
  • Demonstrated experience in software development, infrastructure engineering, systems engineering, service operations, or a related technical field.
  • Experience working in Linux-based environments.
  • Experience with one or more programming or scripting languages such as Python, Java, Ruby, JavaScript, or Go.
  • Experience designing, developing, or supporting technical solutions in an enterprise or mission-oriented environment.
  • Preferred experience with systems-integration concepts, workflows, tools, infrastructure support, developer or platform engineering, CI/CD, automation, orchestration, and infrastructure as code.
  • Preferred experience with Ansible, Docker, GitLab CI, Terraform, secure information systems, service desk operations, IT support workflows, enterprise service management, system administration, network engineering, cybersecurity, or enterprise architecture.
  • Preferred experience leading technical projects and implementing infrastructure or process modernization efforts.
  • Ability to articulate technical plans, complete projects, work through ambiguity, and collaborate with technical and non-technical stakeholders.
  • Strong organizational, communication, and stakeholder engagement skills.

Benefits

  • Telecommuting is permitted, with the selected applicant required to live within a reasonable commuting distance of the assigned work location when necessary.
  • The position offers opportunities for learning, technical growth, mentoring, and collaboration.

Tech Stack

Categories

Edgewater Federal Solutions, Inc.

About Edgewater Federal Solutions, Inc.

201-500 employees

Edgewater Federal Solutions delivers IT consulting and managed services to U.S. federal agencies, spanning enterprise systems engineering, cybersecurity, program/project management, records management, and application development. Founded in 2002 and headquartered in Frederick, Maryland, it operates as a privately held government contractor and supports cabinet-level departments such as the Department of Energy with a largely cleared workforce. The company works as a prime and subcontractor on multi-year federal programs.

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