1 month ago
Hanoi, VietnamSenior / Staff+
Responsibilities
- Present and tailor Cisco’s Service Provider Routing, Optical, Data Center, and Cloud portfolio to customer requirements and business drivers.
- Collaborate with sales teams, partners, and customers to identify requirements, design solutions, and support implementation and operation.
- Provide technical expertise throughout the sales cycle, including solution design, product demonstrations, technical question resolution, and customer test labs or proofs-of-concept.
- Guide customers through technology selection and communicate the business impact of Cisco solutions.
- Monitor industry drivers, customer needs, and competitors including Juniper, Nokia, and Arista to support solution positioning and demand generation.
- Maintain current expertise in Cisco’s Service Provider portfolio, networking skills, and certifications, while contributing to internal knowledge sharing.
Requirements
- 5–10 years of experience working directly within the Service Provider or Telco industry.
- Demonstrated expertise in Service Provider Routing, Optical Networking, and Data Center and Cloud technologies.
- Proven experience in a customer-facing technical role involving solution design and technical guidance.
- Strong understanding of Service Provider business drivers and operational challenges.
- Excellent verbal and written communication skills for explaining complex technical concepts to diverse audiences.
- Preferred: Cisco certifications such as CCIE or DevNet, or other relevant industry certifications.
- Preferred: pre-sales engineering experience in the telecommunications sector.
- Preferred: familiarity with AI and security solutions in a Service Provider context.
- Preferred: public-speaking experience at industry events and experience collaborating with Cisco Service Provider partners or comparable telecommunications vendors.
- Preferred: Optical Transport experience.
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.