Observability Tech Lead
Tulip Interfaces3 months ago
Base Salary
$160k - $200k/yr
Responsibilities
- Mentor and evangelize observability best practices, SLIs, SLOs, and reliability culture across engineering teams.
- Contribute to and maintain Tulip’s triage and remediation processes as a player/coach.
- Perform incident response and debug production issues across the entire stack.
- Design, build, and maintain core infrastructure and tooling used by Tulip’s engineering teams.
Requirements
- 5+ years of experience working with open-source observability tools such as Loki, Grafana, Tempo, and Mimir.
- Hands-on experience instrumenting distributed systems with OpenTelemetry and managing Prometheus metrics pipelines at scale.
- Direct experience developing, distributing, and iterating on the effectiveness of Claude Skills, Gemini Gems, or other generic AI processes.
- Experience working with time-series data, ideally using PromQL.
- Ability to reason about systems at scale, including edge cases, failure modes, and system life cycles.
- Strong communication skills and the ability to establish technical direction and teach observability and SLA practices.
Benefits
- Hybrid work environment in Somerville, MA with 3+ days per week in the office.
- Company equity and a competitive benefits package including health, dental, vision, disability, life, AD&D, FSA, commuter benefits, parental leave, and 401(k).
- Flexible work schedule and unlimited vacation policy.
- Virtual company events, happy hours, and fitness subsidies.
Tech Stack
Categories
DevOpsSite Reliability
About Tulip Interfaces
Tulip Interfaces builds a no-code, cloud-based platform for frontline manufacturing operations to create connected apps that guide operators, track production, and analyze real-time data. The company sells software subscriptions and implementation services to manufacturers in sectors such as complex manufacturing, pharmaceuticals, and medical devices. Founded in 2012 as an MIT spinoff, Tulip is privately held and headquartered in Somerville, Massachusetts, with international offices including Tel Aviv, Munich, Tokyo, Budapest, and Singapore.