Senior AI Engineer
CVS Health22 hours ago
Base Salary
$102k - $204k/yr
Responsibilities
- Plan and design AI-enabled experiences and contribute to technical goals for AI initiatives.
- Develop, configure, integrate, test, deploy, and optimize conversational AI, generative AI, and voice AI solutions.
- Create robust integrations and data pipelines while addressing privacy, security, and data governance requirements.
- Evaluate, test, monitor, and continuously improve AI solution performance, accuracy, user experience, and business impact.
- Support AI deployments, production operations, incident resolution, system health, and ongoing platform administration.
- Develop technical documentation, implementation standards, operational procedures, runbooks, and support materials.
- Evaluate emerging AI technologies and support organizational AI governance, compliance, security, and responsible AI practices.
Requirements
- 5–7 years of work experience.
- Experience developing, implementing, supporting, or maintaining enterprise technology solutions.
- Experience integrating applications, systems, APIs, or platforms in complex technology environments.
- Experience supporting production applications and resolving operational issues.
- Strong problem-solving, decision-making, collaboration, teamwork, growth mindset, execution, and delivery skills.
- Preferred experience with conversational AI, virtual assistants, chatbots, voice automation, or related AI technologies.
- Preferred experience with Kore.ai or similar enterprise AI platforms, generative AI, LLMs, prompt design, and AI orchestration.
- Preferred experience with speech, transcription, natural language processing, AI monitoring, observability, testing, or performance measurement.
- Healthcare, Medicare, member engagement, provider engagement, regulated-industry, cloud-platform, and AI deployment experience are preferred.
- A bachelor's degree, specialized training, or relevant professional qualification is preferred.
Benefits
- Full-time position with a 40-hour anticipated work week.
- Medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other benefits based on eligibility.
- Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.
- Application window anticipated to close on November 13, 2026.
Categories
About CVS Health
CVS Health is a U.S. health care company that operates thousands of retail pharmacies, runs the CVS Caremark pharmacy benefits manager, and owns the Aetna health insurance business. It sells prescriptions, retail health goods, and insurance plans, and provides primary and urgent care through MinuteClinic and other services for consumers, employers, and government programs. Founded in 1963 and headquartered in Woonsocket, Rhode Island, it is a public company traded on the NYSE.