ServiceNow Platform Engineer (ITSM)
Huntington Bancshares Incorporated4 days ago
Columbus, OH, USA +7 moreSenior
Base Salary
$70k - $140k/yr
Responsibilities
- Manage and resolve issues involving ServiceNow applications.
- Advise internal teams and lines of business on process and technology inefficiencies within the ServiceNow platform.
- Perform routine maintenance, performance monitoring, error identification, and remediation.
- Maintain and improve overall platform stability while identifying and incorporating best practices.
- Remediate technical debt in the ServiceNow platform.
- Manage instance security, users and groups, roles, relationships, and access control lists.
- Provide platform training and knowledge to internal teams and external business partners.
- Develop and maintain a strategy and plan for platform-wide reporting.
- Analyze, design, and develop systems based on user specifications.
- Provide technical and consultative support on complex platform matters and may lead specific projects.
Requirements
- Bachelor’s degree or four additional years of equivalent experience in ServiceNow Platform Engineering.
- At least five years of ITSM ServiceNow development experience.
- Strong knowledge and experience with object-oriented programming.
- Understanding of ServiceNow Build Agent, SDK, and Copilot.
- Preferred experience configuring and modifying ServiceNow across ITSM, CSM, Intelligent Apps, HR Service Delivery, Security Operations, GRC or IRM, SAM, ITBM, and ITOM.
- Familiarity with User Experience Tools, Service Intelligence, and Service Experiences.
- Knowledge and experience with Web Services, REST, and JSONv2.
Benefits
- Onsite office position at a Huntington corporate office location.
- Certain positions may be eligible for a flexible in-office and work-from-home arrangement, with specific arrangements provided by the hiring team.
- Eligible for applicable incentive compensation.
- Health insurance, wellness programs, life and disability insurance, retirement savings, paid leave programs, paid holidays, and paid time off.
Categories
About Huntington Bancshares Incorporated
Huntington Bancshares Incorporated is a regional bank holding company that provides consumer and commercial banking, payments, wealth management, insurance, and risk management services through The Huntington National Bank. Its products span checking and savings, lending (mortgage and auto), treasury and payments, brokerage, and trust, generating interest income and fee-based revenue. Founded in 1866 and headquartered in Columbus, Ohio, Huntington operates 1,400+ branches across 21 states and is publicly traded on NASDAQ.