OpenAI

Deployment Lead, Forward Deployed Engineering (FDE) - Platform

OpenAI
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2 hours ago
San Francisco, CA, USA or New York, NY, USAStaff+
H1B sponsor

Base Salary

$207k - $294k/yr

Responsibilities

  • Define solutions around valuable customer problems and shape their path to market.
  • Use customer, field, and market evidence to set proof points, narrow scope, and recommend investments.
  • Select design partners and use pilots to test value and repeatability.
  • Define quality and launch criteria.
  • Enable field teams and partners to scope, sell, and deliver solutions through playbooks and support models.
  • Track adoption and establish ongoing ownership as solutions scale.
  • Align roadmaps, resolve dependencies, and balance customer commitments with reusable capabilities across FDE, Product, GTM, partners, and customers.

Requirements

  • 5+ years of product leadership or customer-facing technical delivery experience.
  • Experience taking technical products from discovery through production and adoption.
  • Ability to translate customer workflows and deployment evidence into product priorities.
  • Ability to reason through integrations, data, evaluations, and enterprise deployment constraints.
  • Ability to build structure, make decisions with incomplete information, and adapt in ambiguous environments.
  • Ability to build trust and drive decisions across engineering, Product, GTM, partners, and customers.
  • Understanding of technical go-to-market and enthusiasm for building new solutions.

Benefits

  • Based in San Francisco or New York City.
  • Hybrid schedule with 3 days in the office per week.
  • Relocation assistance.
  • Travel up to 50%.

Categories

Forward Deployed
OpenAI

About OpenAI

10,000+ employees

OpenAI builds and deploys large-scale AI models and tools—including ChatGPT, GPT-4–class models, DALL·E, and Whisper—sold via APIs and enterprise subscriptions to developers and businesses. It monetizes through usage-based API pricing and ChatGPT Plus/Team/Enterprise, and also reaches customers via Microsoft’s Azure OpenAI Service. Founded in 2015 and headquartered in San Francisco, it operates as a private partnership.

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