DevOps Engineer, Information Technology
ServiceLink2 years ago
Plano, TX, USASenior
Responsibilities
- Design, build, and maintain CI/CD pipelines across GitHub Actions and Azure DevOps, including reusable templates, testing, security scanning, and deployment workflows.
- Govern GitHub organizations and Azure DevOps projects through access controls, branch policies, code review requirements, and audit logging.
- Provision and manage Azure infrastructure, including compute, networking, containers, databases, storage, identity, AKS, App Services, Azure Functions, Azure SQL, and Cosmos DB, using Infrastructure as Code.
- Manage Azure identity and access through Entra ID, managed identities, Key Vault, RBAC, and least-privilege service-to-service patterns.
- Support infrastructure for an AWS-hosted project and align its IaC, security, observability, and deployment practices with the Azure environment.
- Own IaC modules, remote state, automated plan and apply workflows, policy-as-code enforcement, drift detection, and infrastructure quality standards.
- Automate environment provisioning, resource lifecycle management, operational runbooks, and other manual work.
- Build observability through metrics, logging, alerting, and dashboards, and own alerting strategy, on-call runbooks, incident response participation, and post-incident reviews.
- Drive developer onboarding, pipeline troubleshooting, cross-team enablement, platform roadmap input, cloud cost governance, and technical communication.
- Mentor junior engineers and communicate platform decisions, trade-offs, and infrastructure risks to technical and executive audiences.
Requirements
- At least 5 years of experience in DevOps, platform engineering, or cloud infrastructure engineering with hands-on production delivery ownership.
- Strong knowledge of CI/CD design, delivery practices, environment promotion, release strategies, and prioritizing pipeline improvements.
- Hands-on experience building and maintaining large-scale pipelines across GitHub Actions and Azure DevOps, including reusable workflows and shared templates.
- Experience with cloud identity and access concepts including Entra ID, managed identities, RBAC, service-to-service authentication, and secrets management.
- Ability to read, review, and reason about code in at least one major backend language, with .NET or Python preferred.
- Demonstrated experience with Infrastructure as Code and cloud environments, preferably Azure, including deployment standards, policies, and security gates.
- Experience operating container and Kubernetes workloads, preferably AKS, including cluster lifecycle management, scaling, and troubleshooting.
- Experience communicating platform decisions, trade-offs, and infrastructure risk to technical and executive audiences.
- Experience mentoring junior engineers on DevOps and cloud-native practices and coordinating infrastructure and reliability work across multiple teams.
- Preferred experience operating and hardening AKS, Docker, and Kubernetes network policy at scale.
- Preferred experience leading IaC standardization using Terraform, Bicep, Checkov, OPA, or similar tools.
- Preferred familiarity with Azure managed identity and least-privilege patterns, including Entra ID and Managed Identities.
- Certifications such as Azure Solutions Architect, Azure DevOps Engineer Expert, CKA/CKAD, HashiCorp Terraform Associate, or equivalent practical experience are preferred.
- Preferred experience partnering with security, SRE, or incident response teams and contributing to platform or DevOps strategy and roadmap planning.
Benefits
- Hybrid role requiring at least 3 days per week in the Plano, Texas office.
- Candidates must live within reasonable commuting distance of Plano, Texas and work in the office regularly.
- Applicants must be currently authorized to work full time in the United States without requiring present or future employment visa sponsorship.
About ServiceLink
ServiceLink provides mortgage services and technology to U.S. lenders, originators, and servicers, including property valuation, title and closing, flood certification, subservicing, default management, and auction solutions. The company earns fees for transaction processing and servicing support delivered through its platforms and nationwide vendor networks. It is headquartered in Moon Township, Pennsylvania, and is privately held under ownership of THL (Thomas H. Lee Partners).