8 hours ago
Base Salary
$101k - $183k/yr
Responsibilities
- Lead enterprise observability strategy, architecture, governance, and operational excellence initiatives.
- Drive large-scale migration from New Relic to Grafana Cloud across applications, platforms, and infrastructure.
- Design and implement observability solutions using Grafana Cloud, Mimir, Loki, Tempo, Alloy, and IRM.
- Establish standards for monitoring, logging, distributed tracing, alerting, dashboards, incident management, SLIs, SLOs, error budgets, and service health.
- Standardize telemetry collection and instrumentation using OpenTelemetry and Grafana Alloy.
- Design monitoring and observability architectures for AWS, on-premises, and hybrid infrastructure.
- Lead anomaly detection, predictive alerting, incident response, root cause analysis, service restoration, and reliability improvement efforts.
- Improve MTTD and MTTR and ensure the operational readiness and supportability of platform and application changes.
- Create and maintain Tier 2 and Tier 3 operational runbooks, support documentation, and knowledge repositories.
Requirements
- At least 10+ years of experience in observability engineering, SRE, platform engineering, infrastructure operations, or enterprise architecture.
- Extensive hands-on experience with Grafana Cloud and Grafana observability technologies including Mimir, Loki, Tempo, Alloy, and IRM.
- Strong expertise implementing and managing OpenTelemetry-based monitoring and telemetry frameworks.
- Experience leading enterprise monitoring platform modernization and New Relic migration initiatives.
- Deep understanding of metrics, logs, traces, and distributed tracing.
- Experience designing and implementing SLIs, SLOs, error budgets, and operational health measurements.
- Strong experience supporting AWS cloud, hybrid cloud, and on-premises infrastructure environments.
- Experience designing enterprise monitoring, logging, alerting, and dashboarding solutions.
- Strong production support, incident management, escalation management, and root cause analysis experience.
- Knowledge of anomaly detection, predictive monitoring, and proactive operations practices.
- Experience establishing observability governance, instrumentation standards, and telemetry quality frameworks.
- Hands-on experience with Splunk, New Relic, Power BI, and SQL.
- Familiarity with cloud-native architectures, Kubernetes, containers, and distributed systems environments.
Benefits
- Hybrid work arrangement in NJ/NY or Pennsylvania.
- Comprehensive benefits package for regular, full-time employees, including paid time off, company holidays, personal days, sick leave, medical, dental and vision coverage, retirement savings plans, life and disability insurance, and employee assistance programs.
Tech Stack
Categories
DevOpsSite Reliability
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.