Responsibilities
- Partner with regional Sales Teams to qualify leads, identify customer pain points, and create technical solutions.
- Lead enterprise client engagements from pre-sales solutioning through project implementation, including demos, presentations, RFI/RFP responses, architecture design workshops, and proof-of-concept delivery.
- Collaborate with product teams, provide technical and industry thought leadership, and communicate feature requests to influence the product roadmap.
- Provide post-sales solution support and drive upsell and cross-sell activities with Account Executives.
Requirements
- Bachelor’s degree in Engineering or above.
- At least 3 years of related work experience, preferably in customer-facing solutions architecture, pre-sales solution engineering, or post-sales technical account management.
- Experience working with Sales or Account Executives and serving industry verticals such as Social, Media & Entertainment, DNBs, or FinTech.
- High fluency in oral and written English.
- Hands-on experience building applications and workflows using LLMs, multimodal systems, MCP, and prompt optimization.
- Hands-on experience with agentic AI, RAG, prompt engineering, vector databases, and multi-agent setups.
- Hands-on experience with Python, FastAPI, open-source frameworks, and cloud-based agent frameworks such as LangChain, Dify, and LangGraph.
- Preferred: frontend development with React and JavaScript frameworks, iOS or Android native applications, backend microservice architecture, and server-side API integration.
- Preferred: proficiency with GitHub, Python, FastAPI, PyTorch, LangChain, LangGraph, Google ADK, or CrewAI.
- Preferred: knowledge of public cloud, AI infrastructure, GPU selection, and model inference acceleration frameworks such as vLLM and sglang.
- Ability to work independently in a fast-paced, ambiguous startup environment and contribute positively as a motivated team player.
Tech Stack
Categories
About ByteDance
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment and enterprise services - over 2.5bn people interact with ByteDance products including TikTok. Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. We are committed to building a safe, healthy and positive online environment for all our users. We have over 110,000 employees based in more than 30 countries globally. Join us.