5 months ago
Base Salary
$180k - $200k/yr
Responsibilities
- Enable partners to position, demo, and implement Parloa’s platform across customer use cases.
- Lead technical discovery and translate business needs into scalable AI agent solutions.
- Support POCs, demos, and technical validations throughout deal progression.
- Design solution architectures using Parloa’s platform, sandbox, and APIs.
- Build partner capabilities and develop scalable enablement assets and best practices.
- Partner with Sales and Partnerships on partner-led and co-sell motions.
- Drive technical win conditions and align solution design with technical feasibility and commercial goals.
- Build relationships with strategic and emerging partners and identify expansion opportunities.
- Bridge partners with internal Sales, Product, and Customer teams.
- Translate partner and customer feedback into product insights and inform roadmap and go-to-market strategy.
Requirements
- 8+ years of experience in Solutions Engineering, Solutions Consulting, or a similar pre-sales role.
- Experience in SaaS, AI, CCaaS, or enterprise software is preferred.
- Strong technical foundation in discovery, solution design, technical validation, POCs, demos, and architecture.
- Ability to balance hands-on technical depth with solution storytelling and business value articulation.
- Comfort working in enterprise sales environments and aligning technical solutions with commercial outcomes.
- Strong communication skills for engaging technical audiences and senior business stakeholders.
- Experience with technology or services partners in a pre-sales or enablement capacity is preferred.
- Familiarity with Conversational AI, contact center technology, VoIP, chatbots, or related domains is preferred.
- Knowledge of Salesforce or other CRM tools is preferred.
- Background in digital transformation or CX optimization initiatives is preferred.
Categories
Solutions Engineering
About Parloa
Parloa builds an enterprise platform to design, deploy, and manage AI voice and chat agents for customer service across telephony and digital channels. It sells its software as SaaS and in customer-controlled environments, integrating with contact center systems and automating conversations, routing, and transactions. Founded in 2018 and headquartered in Berlin, the privately held company serves global brands including Booking.com, Allianz, SAP, TUI, and HealthEquity.