Parloa
Parloa builds an enterprise platform to design, deploy, and manage AI voice and chat agents for customer service across telephony and digital channels. It sells its software as SaaS and in customer-controlled environments, integrating with contact center systems and automating conversations, routing, and transactions. Founded in 2018 and headquartered in Berlin, the privately held company serves global brands including Booking.com, Allianz, SAP, TUI, and HealthEquity.
Open Positions at Parloa
13 open positions
Own the technical direction of Parloa’s real-time Voice/VoIP infrastructure, enabling low-latency, enterprise-scale conversations between AI agents and customers. This hands-on principal role combines architecture, deep systems problem-solving, and technical leadership across telephony, media transport, and distributed systems.
Staff Software Engineer shaping Parloa’s engineering strategy and architecture while remaining hands-on in code. The role focuses on resilient, enterprise-grade systems and global-scale agentic AI infrastructure.
Lead the technical sales process for enterprise customers, demonstrating Parloa’s conversational AI platform through tailored demos, integrations, and proof-of-value engagements. Shape scalable solutions and influence the product roadmap while helping customers adopt voice- and chat-based agentic AI.
Build and own production-grade software that extends Parloa’s agentic AI platform for strategic enterprise customers. As a hands-on Staff Product Engineer, you will lead complex integrations, architecture, experimentation, and customer outcomes without people-management responsibility.
Parloa is seeking a Senior Partner Agent Architect to help strategic partners and enterprise customers design, integrate, and scale conversational AI agent deployments. This customer-facing technical role combines enterprise solution architecture, systems integration, partner enablement, and conversational AI design.
Design and deliver enterprise AI agent architectures that integrate Parloa’s platform with complex customer systems. This customer-facing role combines solution architecture, API integrations, systems thinking, and conversational AI configuration for reliable global deployments.
Design end-to-end enterprise architectures and integrations for Parloa’s conversational AI agents, while shaping reliable agent behavior through prompts and conversational flows. This customer-facing role combines systems architecture, API integration, and strategic deployment support for global clients.
Senior Software Engineer building a secure, scalable marketplace of tools and integrations that Parloa’s agentic AI systems access through MCP. The role focuses on backend services, distributed systems, operational excellence, and leading multi-month technical initiatives.
Lead the design and deployment of production-ready conversational AI agents for enterprise customers, combining LLMs, conversation design, and system integrations. This highly customer-facing role guides customers from solution architecture through optimization and scale.
Senior Agent Architect designing enterprise AI agent solutions, integrations, and conversational experiences for global customers. The role combines solution architecture, API integration, systems thinking, and LLM-powered agent behavior.
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