3 days ago
Zürich, SwitzerlandSenior
Responsibilities
- Engage customer IT and business leaders to understand application, agent, data, and AI priorities and design secure, scalable solutions.
- Lead architecture design, proofs of concept, pilots, and production milestones for Azure AI, agents, GitHub, app platforms, modernization, integration, and data services.
- Own end-to-end technical delivery results, including customer success plans and workload-level RACIs.
- Generate incremental pipeline and align acceleration programs with customer objectives.
- Use and contribute reusable IP, templates, frameworks, agents, and centralized technical assets.
- Provide delivery oversight and escalation support for AI Apps, agent, and app innovation engagements.
- Lead workload health, resiliency, sovereignty, security, capacity management, optimization, and service or model retirement readiness.
- Share customer adoption issues, capacity constraints, product gaps, deployment blockers, and platform feedback with engineering teams.
- Deliver customer and partner technical workshops, readiness activities, and guidance.
- Maintain technical expertise, participate in technical communities, share knowledge, and mentor others.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field and solid experience in AI, GitHub, Agentic DevOps, AI agent development, cloud, developer, application platform, agents, or related technologies, or equivalent experience.
- Experience in IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, and/or consulting.
- Preferred: solid customer-facing experience, experience working on technical projects, and technical certification in AI, cloud, developer, or agent technologies.
- Preferred certifications may include Azure, Amazon Web Services, Google, GitHub, AI, agents, or security certifications.
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.