5 hours ago
Berlin, Germany +3 moreSenior
Responsibilities
- Run discovery calls to understand customer requirements, technical environments, and business challenges.
- Design and deliver customer demonstrations that communicate business value and quantify outcomes.
- Identify technical blockers, address objections, and develop solution paths with customers.
- Support stakeholder workshops and complex, multi-stakeholder enterprise deals.
- Partner with Account Executives on account strategy, competitive positioning, opportunity assessment, and forecasting.
- Design repeatable demo methodologies and maintain reusable demo, use-case, integration, and industry assets.
- Support POC and pilot readouts and provide technical guidance on platform capabilities, integrations, security, compliance, and scalability.
- Build relationships with executive champions and collaborate with Product, Product Marketing, Customer Success, and Enablement.
- Share customer feedback, product gaps, and competitive insights with Product and presales leadership.
- Travel to key customers for discovery sessions, executive conversations, and onsite demonstrations.
Requirements
- 5+ years of presales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management, communication, and presentation skills.
- Ability to engage credibly with executive decision-makers and technical audiences including IT, security, and developers.
- Technical depth in at least one area such as creation flows, APIs, integrations, security, compliance, or enterprise identity.
- Experience translating technical requirements into business value and ROI conversations.
- Familiarity with sales methodologies including MEDDPICC and Command of the Message.
- Ability to explain complex AI and integration concepts to technical and non-technical audiences.
- Ability to manage multiple POCs, demonstrations, and customer conversations while meeting deadlines.
- Collaborative, organized, self-motivated, and product-oriented approach.
- Willingness to travel and work with customers in person and remotely.
- Fluency in German, as indicated by the German Speaker role title.
Benefits
- Founding opportunity to build Synthesia’s DACH presales function, including its playbook, tooling, and best practices.
- Role based in or around one of Synthesia’s European hubs: Zurich, Munich, Berlin, or London.
- Travel to key customers and onsite customer engagements are expected.
Categories
Solutions Engineering
About Synthesia
Synthesia builds an AI video creation platform that lets businesses generate videos from text using avatars, voiceovers, and templates, with enterprise controls for scale and compliance. It operates a cloud-based subscription model serving training, internal communications, and marketing teams. Founded in 2017 and headquartered in London, the privately held company reports widespread adoption across the Fortune 100.