Infrastructure Engineer ll
Yum! Brands, Inc.3 days ago
Irvine, CA, USAMid Level
Base Salary
$106k - $132k/yr
Responsibilities
- Monitor, troubleshoot, and support enterprise middleware platforms that route critical data between restaurant systems and cloud infrastructure.
- Perform root cause analysis and collaborate with product development teams to improve system stability and reduce defect leakage.
- Construct and enhance internal tools and applications supporting operational workflows, platform visibility, and support team effectiveness.
- Build and maintain monitoring, alerting, and observability solutions for production platform stability and data integrity.
- Partner with Development, QA, and L1/L2 IT Support teams on requirements, testing, validation, troubleshooting, phased releases, and escalated incidents.
- Maintain operational documentation, alerting standards, and support procedures to improve incident response and platform resiliency.
- Follow software development life cycle and Agile change management procedures.
- Participate in rotational night and weekend on-call support for critical issues approximately one week per month.
Requirements
- At least 2 years of SQL experience, including query building, table joins, stored procedures, and SQL templates.
- At least 3 years of experience using programming languages to build scripts or programs, with Python, JavaScript, or C# preferred.
- Proficiency with AWS Lambda, EventBridge, CloudWatch, DynamoDB, Grafana, Python, REST APIs, GraphQL, and Postman.
- Experience building monitoring, alerting, and observability solutions in cloud-native environments.
- Bachelor’s degree required; Computer Science or a related field preferred.
- Strong written and verbal communication skills for working with technical and non-technical stakeholders.
- Strong problem-solving, prioritization, and multitasking skills in production environments.
- A proactive, results-focused approach to process development, documentation, diagnosis, and issue resolution.
Benefits
- Hybrid work schedule with remote and onsite expectations discussed during the hiring kickoff meeting.
- Year-round flex-day Friday.
- Onsite childcare through Bright Horizons.
- Onsite dining center, game room, dry cleaning, laundry services, carwash, and gym with fitness classes and personal trainer sessions.
- Up to four weeks of vacation per year, plus holidays and volunteer time off.
- Parental leave for all new parents and an adoption assistance program.
- 401(k) with a 6% Yum! Brands matching contribution and immediate vesting.
- Comprehensive medical and dental coverage, prescription drug benefits, and 100% preventive care.
- Employee discounts, free food, and swag.
Tech Stack
Categories
About Yum! Brands, Inc.
Yum! Brands is a publicly traded restaurant company that operates and franchises KFC, Taco Bell, Pizza Hut, and The Habit Burger Grill for consumers worldwide. Its model centers on franchising, digital ordering, and delivery platforms, with corporate teams supporting marketing, supply chain, and enterprise technology. The company was formed in 1997 and is headquartered in Louisville, Kentucky, with thousands of restaurants across more than 150 countries.