11 hours ago
Remote, WorldwideSenior
Base Salary
$197k - $197k/yr
Responsibilities
- Own AWS production infrastructure, including managed relational databases, networking, and load balancing.
- Operate Kubernetes in production, including upgrades, capacity planning, and troubleshooting.
- Maintain infrastructure as code and CI/CD pipelines.
- Build monitoring and alerting that identifies real problems while reducing noisy pages.
- Diagnose multi-service incidents, resolve root causes, and participate in a three-person on-call rotation.
- Lead infrastructure upgrades and migrations with minimal customer impact.
- Build self-service tooling and paved paths for engineers, non-engineers, and AI agents.
- Improve reliability to maintain 99.9% or better uptime, reduce page volume, and identify cloud cost savings.
- Write runbooks, documentation, and decision records.
- Support and improve existing infrastructure rather than focusing primarily on greenfield architecture.
Requirements
- Around 7 or more years of experience in infrastructure, platform, DevOps, or SRE roles.
- Experience owning production infrastructure for a product where downtime has customer impact.
- Experience carrying a pager and improving the quality of an on-call rotation.
- Experience leading a major database or Kubernetes upgrade or migration with little or no customer impact.
- Experience building self-service tooling or paved paths adopted by other engineers.
- Experience working on a small infrastructure team with broad ownership.
- Strong experience running AWS infrastructure at scale, operating Kubernetes, managing infrastructure as code, maintaining CI/CD pipelines, monitoring, incident diagnosis, and cloud cost optimization.
- Clear technical writing skills for runbooks, documentation, and decision write-ups.
- Nice-to-have experience with Cloudflare, ephemeral or sandbox environments, or email-sending infrastructure.
- Ability to work independently, make operational decisions, communicate openly during incidents, and use AI thoughtfully.
Benefits
- Fully remote work with a team distributed globally, primarily aligned to East Coast time.
- Shared three-person on-call rotation requiring occasional responses outside normal working hours, with on-call scheduled around PTO.
- Profit sharing and company equity.
- 401(k) with a 5% match.
- Medical premium coverage of up to $2,100 per month, with dental and vision premiums fully covered through Aetna plans.
- $2,000 equipment allowance for the first two years, then $1,000 every following two years, plus a company-provided laptop.
- $3,500 annual learning and development budget.
- $50 monthly creator meetup budget.
- Gender-affirming benefits and childcare benefits of up to $3,000 annually through JOON.
- Twenty days of paid time off, ten paid holidays, paid sick time, and a paid vacation bonus for taking five fully unplugged consecutive vacation days.
- Twelve weeks of paid parental leave with flexible scheduling during the child’s first year.
- Paid bereavement, medical, and disaster leave, with expanded eligibility after six months.
- One-week winter break closure, with essential support coverage coordinated during the closure.
- Four-week paid sabbatical after five years and twice-yearly in-person or virtual team retreats.
Tech Stack
Categories
About Kit
Kit builds an email marketing and audience-growth platform for creators such as coaches, YouTubers, authors, and podcasters. It offers subscription software for email automation, list management, and selling digital products, plus access to Kit Studios for recording podcasts and video on eligible plans. Founded in 2013 and based in Boise, Idaho, the company operates as a privately held business.