2 months ago
Bengaluru, IndiaSenior
Responsibilities
- Operate and enhance Arm’s Exceed TurboX services on Linux, including dashboards, connection nodes, desktop profiles, session workflows, login and VS Code servers, scheduled services, and user-facing infrastructure.
- Diagnose and resolve Exceed TurboX and Linux desktop issues involving session launches, profiles, displays, performance, client caching, connectivity, and user environments.
- Provide secure, reliable, and scalable access to engineering environments across on-premises HPC clusters, cloud-hosted SCEs, AWS, GCP, and segmented networks.
- Lead infrastructure and deployment automation using Terraform, Ansible, Python, shell scripting, APIs, and GitLab CI/CD.
- Improve service reliability and operational efficiency through observability, AIOps, incident analysis, root-cause resolution, preventive improvements, monitoring, self-service, and toil reduction.
- Plan and manage infrastructure capacity, deployments, and lifecycle activities.
- Create and maintain runbooks, standard procedures, known-error articles, support playbooks, onboarding materials, and self-service guidance.
- Partner with engineering, infrastructure, security, cloud, and customer support teams to improve platform architecture, automation, operations, and user experience.
Requirements
- Experience supporting Linux VDI or remote visualization platforms such as OpenText/Rocket Exceed TurboX, Citrix, or similar technologies, with familiarity with ThinX, HDX, PCoIP, or related protocols.
- Experience managing distributed Linux environments across on-premises, HPC, hybrid-cloud, or multi-cloud infrastructure.
- Proficiency with Terraform, Ansible, Python, Bash, GitLab CI/CD, and REST APIs for infrastructure-as-code, configuration management, and automated deployments.
- Experience with AWS, GCP, Azure, or OpenStack, including secrets management, Vault, or serverless automation.
- Familiarity with HPC workload management tools such as IBM Spectrum LSF or comparable schedulers and enterprise engineering access platforms.
- Experience with monitoring, logging, and observability solutions such as Dynatrace, Grafana, ELK/OpenSearch, Splunk, CloudWatch, or similar tools.
- Understanding of SRE and modern operations practices, including incident resolution, capacity management, AIOps, policy-based automation, self-healing services, and operational toil reduction.
- Semiconductor, EDA, or engineering compute experience is beneficial.
- Relevant Linux, cloud, Terraform, Ansible, Kubernetes, ITIL, SRE, or security training and certifications are helpful but not required.
- Experience with large-scale infrastructure deployments and support in multi-cloud environments, plus familiarity with software development tools, practices, and cloud-native ecosystems, is preferred.
Benefits
- Arm provides an encouraging and inclusive environment supporting continuous learning and professional growth.
- The role follows Arm’s hybrid working approach, with team-specific hybrid patterns and details shared during application; flexibility may vary based on local legal, regulatory, tax, or other considerations.
Tech Stack
AnsibleAWSAzureBashGitLab CI/CDGoogle Cloud PlatformGrafanaKubernetesLinuxOpenStackPythonSplunkTerraformVault
Categories
About Arm
Arm’s foundational technology is defining the future of computing. A future built by the greatest technology ecosystem in the world. A future built on Arm. Arm is everywhere technology matters. Technology matters everywhere. Together, we’ll power every technology revolution moving forward, including cloud computing, automotive and autonomous systems, IoT, the metaverse, and beyond. Changing the world. Again. On Arm.