Software Engineer Junior - Master Data Management (MDM)
Salesforce4 days ago
Mexico City, MexicoEntry Level
Responsibilities
- Provide L2/L3 production support, monitor system health, triage technical issues, and maintain platform reliability and uptime.
- Investigate, debug, and resolve production bugs and data pipeline failures through root-cause analysis.
- Design, code, test, and deploy MDM feature enhancements, optimization patches, and operational automation.
- Maintain data integrations, API orchestration services, Airflow workflows, and batch or real-time processing pipelines.
- Support data quality validation, data stewardship workflows, and third-party data enrichment integrations.
- Write maintainable Java and Python code, SQL scripts, automated unit tests, technical documentation, runbooks, and playbooks.
- Use AI-assisted development tools to accelerate debugging, refactoring, test generation, and incident resolution.
- Participate in code reviews, operational readiness reviews, release deployments, sprint planning, and support activities across global teams.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field, or equivalent practical experience.
- 4+ years of relevant software engineering, data engineering, enterprise application support, or maintenance experience.
- Experience with object-oriented programming, preferably Java or Python, and RESTful API development or integration.
- Experience with database management, SQL scripting, data modeling, and diagnosing complex data anomalies.
- Experience using AI-assisted coding tools such as GitHub Copilot, Cursor, or Claude.
- Understanding of software engineering practices, Git version control, automated testing frameworks, and CI/CD pipelines.
- Hands-on exposure to enterprise integration patterns, AWS, GCP, Azure, ETL/ELT workflows, or streaming technologies such as Kafka.
- Preferred experience includes Informatica SaaS MDM, Reltio, MuleSoft, Apache Airflow, L2/L3 support, incident management, on-call rotations, Jira, ServiceNow, advanced SQL, generative AI, LLMs, prompt engineering, agentic workflows, Salesforce, Data Cloud, or CRM platforms.
- Strong problem-solving, debugging, analytical, written, and verbal communication skills with an ownership and operational-efficiency focus.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The position is based in Mexico City.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Tech Stack
Categories
BackendData Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.