Responsibilities
- Build authoring services, APIs, schemas, validation workflows, review processes, and change-history capabilities for knowledge.
- Develop pipelines that derive and enrich knowledge from customer events, documents, and product signals.
- Implement quality checks, provenance, lineage, ownership, consent, and fine-grained access controls.
- Build low-latency retrieval services combining structured lookups, graph traversal, keyword search, and semantic vector search.
- Implement ranking, filtering, freshness, deduplication, caching, indexing, and observability for retrieval quality and performance.
- Build evaluation harnesses and metrics covering relevance, coverage, latency, and staleness.
- Enforce permissions and privacy rules at query time.
- Define knowledge models and ontology strategy, own retrieval architecture and tradeoffs, lead evaluation strategy, and drive adoption across teams.
Requirements
- Bachelor’s or master’s degree in Computer Science or a related field, or equivalent experience.
- At least 5 years of professional software engineering experience, including designing and operating production distributed systems.
- Strong programming skills in Java, Python, Kotlin, or similar languages, with deep knowledge of data structures, algorithms, and distributed systems fundamentals.
- Experience with large-scale data and streaming technologies such as Kafka, Flink, Spark, Cassandra, Iceberg, graph stores, or search stores.
- Experience with cloud infrastructure, preferably AWS, CI/CD, and production operations.
- Record of leading projects from ambiguous requirements through launch with measurable impact.
- Excellent written and verbal communication skills and ability to influence across teams.
- Preferred experience with LLMs, RAG, vector or graph retrieval, agent and context-engineering patterns, data governance, lineage, fine-grained access control, event-driven architectures, customer data platforms, customer journey modeling, mentoring, or technical leadership.
Benefits
- Competitive compensation package with performance-based rewards.
- May be eligible for a cash bonus, equity rewards, and benefits under applicable plans and programs.
Tech Stack
Categories
About Intuit
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. Serving millions of customers worldwide with TurboTax, QuickBooks, Credit Karma and Mailchimp, we believe that everyone should have the opportunity to prosper and we work tirelessly to find new, innovative ways to deliver on this belief. We encourage conversations on this page and will not delete comments that follow our terms of use. In order to keep this a safe community, the below posts may be removed: Repeated posts of the same content, spam or posts from fake accounts or profiles, offensive language or material, threats to others in the community, posts deliberately aimed to have a negative effect on the community or conversations.