8 months ago
Bengaluru, IndiaSenior
Responsibilities
- Understand customer AI strategies and business-critical challenges and translate requirements into Celonis solutions.
- Lead technical pre-sales activities, including AI roadmaps, ROI/TCO business cases, solution architecture, and executive presentations.
- Rapidly build AI prototypes during customer hackathons using generative AI and machine learning technologies.
- Execute end-to-end proof-of-value projects involving secure, scalable LLM and agent systems with RAG, tools, and guardrails.
- Integrate AI solutions with enterprise data, identity, and compliance frameworks.
- Support customers in deploying agentic process transformations and achieving measurable ROI and adoption.
- Remain involved until agreed value and adoption thresholds are reached.
- Develop expertise in specific business domains or industries and share that knowledge across the organization.
Requirements
- At least 6 years of experience leading technical pre-sales, including AI roadmaps, ROI/TCO business cases, and machine learning or generative AI prototypes.
- Understanding of generative AI techniques including RAG, few-shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, and fine-tuning.
- Understanding of business processes across sectors such as supply chain and finance, with the ability to translate business needs into AI use cases.
- Good knowledge of Python, common machine learning libraries, and data engineering tools and technologies.
- Strong presentation skills for internal and external stakeholders, including executives, whiteboarding sessions, formal readouts, and demos.
- Bachelor’s degree required; a master’s degree in computer science, engineering, mathematics, or a related field is preferred.
- Hands-on experience with agentic systems, LLM orchestration, RAG, function calling, prompt engineering, evaluations, and guardrails is preferred.
- Working knowledge of LLM ecosystem tools such as LangChain, LlamaIndex, or other open-source packages is preferred.
- Experience deploying and monitoring models at scale across AWS Bedrock, Azure AI, or GCP Vertex is preferred.
Benefits
- Flexible hybrid work model balancing remote work and office collaboration.
- Unlimited PTO where applicable and generous PTO globally.
- Paid parental leave of 24 weeks for primary carers and 12 weeks for supporting carers, available from the first day of employment.
- Learning and development through a 70-20-10 framework, mentorship, and a dedicated learning platform.
- Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
- Paid time off for annual Impact Days supporting community and environmental causes.
- Inclusion and belonging programs, including Inclusion Think Tank and Inclusion Days.
About Celonis
Celonis builds an enterprise SaaS platform for process mining and process intelligence that helps large organizations analyze, monitor, and improve business operations across systems like ERP and CRM. It sells subscriptions and solutions that surface process bottlenecks, recommend actions, and trigger automations. Founded in 2011, Celonis is privately held and headquartered in New York City and Munich, serving enterprises globally across industries.