Senior Technical Consultant
InformaticaResponsibilities
- Evaluate, design, optimize, and implement Salesforce Platform solutions for customers.
- Develop front-end and back-end solutions, enterprise integrations, and release-management processes.
- Provide technical guidance on application and integration development, enterprise architecture, solution design, environment management, testing, and Salesforce Platform education.
- Create application and technical design documents using Salesforce best practices and integrate Salesforce with customer infrastructure.
- Troubleshoot implementation issues, proactively manage risks, and drive issues through resolution.
- Lead the evaluation of business and technical requirements from a senior level.
- Manage customer expectations and negotiate solutions to complex problems with customers and third-party partners.
- Build relationships with internal and external business partners and contribute to broader organizational goals.
- Travel regionally and occasionally internationally based on customer needs.
Requirements
- Hands-on technical and solution implementation experience in a relevant software domain and coding experience in object-oriented languages.
- At least 8 years of professional services experience.
- Ability to analyze, design, and optimize business processes through technology and integration.
- Ability to support customers and project members in adopting emerging technology.
- Ability to work independently and as part of a distributed team.
- Ability to learn new technologies and demonstrate strong presentation, communication, and facilitation skills.
- A degree or equivalent relevant experience.
- Proficiency in English and Italian.
- Strong object-oriented programming background, such as Java, and understanding of REST/SOAP API design, microservices, and event-driven architectures.
- Preferred Salesforce certifications and experience with the Salesforce Platform or other CRM products.
- Preferred experience with Salesforce Revenue Cloud or billing and revenue products such as Conga, CloudSense, and Zuora.
- Preferred experience in senior consulting or technical lead roles with matrix teams at a top-tier consultancy or system integrator.
- Familiarity with AI-assisted development tools.
Benefits
- Extended onboarding includes formal certification, internal training, knowledge transfer, hands-on experience, and collaboration with consultants, architects, and project managers.
- Benefits and resources support balance and personal well-being.
- The position may include an incentive component tailored by grade level.
- The role is based in Italy and requires regional and occasional international travel depending on customer needs.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com