3 days ago
San Francisco, CA, USAMid Level
Responsibilities
- Lead technical discovery of customer CRM objects, fields, relationships, pipelines, routing, reporting, integrations, and workflows.
- Design and demonstrate future-state sales processes on Monaco, including AI-agent-supported workflows.
- Plan CRM migrations, including data mapping, validation, and cutover timing.
- Determine with product whether requested customer scope is supported and identify deals outside the company’s focus.
- Hand defined implementation plans to the implementation team and convert recurring customer gaps into product and engineering requirements.
- Partner with account executives and present solutions to sales and RevOps leaders to help close deals.
Requirements
- 4+ years of experience in RevOps, GTM systems, or solutions engineering.
- Deep knowledge of B2B GTM systems, including lifecycle stages, routing, automation, reporting, and permissions.
- Hands-on experience architecting, customizing, integrating, or migrating complex CRM setups in Salesforce, HubSpot, or similar systems.
- Ability to understand customer objects, fields, workflows, data volume, and history.
- Knowledge of how CRM, sequencing, enrichment, and call-recording tools integrate and exchange data.
- Experience building integrations and workflows with APIs, webhooks, and structured data; SQL or scripting experience is preferred.
- Experience building automations or AI agents into sales processes.
- Customer-facing experience conducting discovery, designing solutions, presenting to sales leaders, and helping close deals.
- Experience as a first Solutions Engineer or in building a solutions engineering function from scratch is preferred.
- Experience supporting fast-growing sales teams moving off their first CRM is preferred.
Benefits
- Equity in Monaco.
- Medical, dental, and vision coverage, including fertility and IVF benefits.
- Company-paid life insurance.
- On-demand virtual care, gym and fitness app access, and mental health support.
- Company-paid health testing membership with lab work and a personalized plan.
- San Francisco location with an in-person schedule five days per week.
Tech Stack
Categories
Solutions Engineering
About Monaco
Monaco builds an AI-native revenue platform that unifies core go-to-market tools—CRM, sequencing, enrichment, call recording, and pipeline management—into one system for B2B sales teams. The company sells its software by subscription, consolidating 6–10 separate tools into an integrated workflow for startups and growth-stage companies. Monaco is privately held and venture-backed by Benchmark, Founders Fund, and Human Capital.