2 days ago
Washington, DC, USASenior
Base Salary
$158k - $178k/yr
Responsibilities
- Design, configure, develop, and enhance ServiceNow applications, Service Catalog offerings, workflows, and Service Portal experiences.
- Develop Business Rules, Client Scripts, Script Includes, Access Control Lists, and workflow automation.
- Gather requirements and collaborate with Department of State customers, business analysts, administrators, and technical teams.
- Provide technical leadership and architectural guidance on ServiceNow standards, capabilities, and best practices.
- Troubleshoot application issues, analyze performance, and maintain platform stability across multiple ServiceNow instances and domains.
- Participate in sprint planning, stand-ups, backlog refinement, technical reviews, testing, deployment, and rollout activities.
Requirements
- Active Secret security clearance.
- At least 5 years of ServiceNow development experience, including Service Catalog and custom application development.
- At least 5 years of ServiceNow consulting experience.
- At least 3 years of Service Portal development experience.
- Ability to work independently, contribute as a technical team member, support multiple instances and domains, and advise functional and administrative teams on ServiceNow best practices.
- Experience managing development work using Agile/Scrum methodology.
Benefits
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Parental leave and dependent care benefits.
- Flexible work arrangements.
- Professional development opportunities, including company-paid training and/or certifications.
- Employee assistance and wellness programs.
- Potential performance-based, referral, and additional compensation.
Categories
About MetroStar
MetroStar provides IT services and software solutions to U.S. federal civilian and defense agencies, focusing on digital transformation, AI/ML, application modernization, enterprise IT, and human-centered design. The company operates on government contracts to deliver secure systems and mission-support applications. Founded in 1999 and headquartered in Reston, Virginia, MetroStar is privately held and a portfolio company of Veritas Capital.