16 hours ago
Pune, IndiaMid Level
Responsibilities
- Investigate and resolve live production issues through code-level debugging, log analysis, workflow tracing, and SQL data analysis.
- Identify recurring-incident root causes and implement permanent fixes through code or configuration changes.
- Deliver fixes end to end, including implementation, validation, functional testing, and regression testing.
- Write and maintain unit tests and build small automations, scripts, or tools to reduce manual operational effort.
- Provide specialist technical support and escalation during major incidents.
- Improve runbooks, standard operating procedures, recovery procedures, platform stability, monitoring, and operational readiness.
- Ensure changes meet security, audit, quality, and operational standards.
Requirements
- Have 2–5 years of experience in software development, production support development, or application support engineering.
- Demonstrate strong object-oriented programming and hands-on experience debugging production systems.
- Have strong SQL skills for data analysis and root-cause investigations.
- Have experience fixing defects, delivering small application enhancements, implementing fixes, and performing functional and regression testing.
- Have experience writing and maintaining unit tests.
- Understand application architectures, APIs, background jobs, and service-based systems.
- Have working knowledge of Git, including branching, commits, and pull requests.
- Be familiar with Microsoft technologies such as C#, ASP.NET, .NET Core, MVC, VB.NET, and MS SQL Server.
- Preferred qualifications include exposure to Splunk, New Relic, PagerDuty, ServiceNow, Visual Studio, financial services or investment platforms, and knowledge-base or operational documentation work.
About FNZ
FNZ builds an end-to-end wealth management platform that combines software with investment operations and custody for banks, insurers, and wealth/asset managers. Its B2B model spans platform licensing and outsourced administration under regulated frameworks. Founded in 2003 and headquartered in London, FNZ is backed by Caisse de dépôt et placement du Québec and supports over US$2.5 trillion in assets for nearly 30 million investors worldwide.