Senior Site Reliability Engineer II
LexisNexis Risk Solutions1 day ago
San Jose, CA, USASenior
Base Salary
$105k - $175k/yr
Responsibilities
- Lead and participate in incident response, postmortems, root-cause analysis, gap assessments, and remediation planning.
- Monitor production environments, respond to alerts, diagnose system and performance issues, and coordinate escalation and recovery.
- Design and maintain automation, scripts, integrations, runbooks, workflows, provisioning processes, deployments, health checks, and remediation capabilities.
- Install, configure, troubleshoot, and support hardware, software, storage, network, cloud, Kubernetes, and other infrastructure services.
- Establish and improve logging, monitoring, alerting, metrics, tracing, dashboards, and visualizations for system health, performance, capacity, service-level objectives, and incident trends.
- Develop recovery procedures and participate in disaster-recovery, resilience, and business-continuity exercises.
- Plan, risk-assess, obtain approval for, implement, document, and close changes, service requests, and operational tasks.
- Lead or contribute to Operations Team projects involving cloud, on-premises infrastructure, security, Kubernetes, automation, monitoring, and system modernization.
- Partner with development, operations, security, support teams, vendors, and stakeholders to resolve issues and meet delivery commitments.
- Review and improve technical procedures, scripts, automation, and operational documentation while providing guidance to less-experienced team members.
Requirements
- 5+ years of experience in Site Reliability Engineering, Systems Engineering, DevOps, Infrastructure Engineering, or a related field.
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or equivalent professional experience.
- Demonstrated experience supporting highly available production systems.
- Experience leading incident reviews, postmortems, root-cause analysis, and remediation planning.
- Experience working across infrastructure, application, security, and operations teams.
- Hands-on expertise with cloud and on-premises infrastructure, Kubernetes, containerized workloads, virtualization, and distributed systems.
- Advanced knowledge of Linux/UNIX and Windows environments, storage and file systems, installation, configuration, troubleshooting, lifecycle management, backup, disaster recovery, and business continuity.
- Experience with monitoring, alerting, logging, observability, performance analysis, system diagnostics, logs, traces, resource utilization, and operational metrics.
- Strong automation and infrastructure engineering skills, including infrastructure as code, configuration management, scripting, system provisioning, deployments, remediation, and security risk mitigation.
- Strong problem-solving, analytical, organizational, communication, prioritization, and work-completion skills.
Benefits
- Comprehensive medical, dental, and vision benefits.
- 401(k) with match and an Employee Share Purchase Plan.
- Wellness platform with incentives, Headspace subscription, Employee Assistance, and time-off programs.
- Short- and long-term disability, life and accidental death insurance, critical illness, and hospital indemnity coverage.
- Family benefits including bonding and family care leaves, adoption, and surrogacy benefits.
- Health Savings, Health Care, Dependent Care, and Commuter Spending Accounts.
- Paid time off plus up to two paid days each for employee resource group participation and volunteering.
- Annual incentive bonus eligibility.
- Country-specific benefits may apply, and accommodation support is available during the hiring process.
Tech Stack
Categories
Site Reliability
About LexisNexis Risk Solutions
LexisNexis Risk Solutions builds data and analytics products for businesses and governments to assess risk, prevent fraud, verify identities, and meet compliance. It sells APIs, decisioning platforms, and curated data sets used across insurance, financial services, healthcare, and public safety. Headquartered in Alpharetta, Georgia, it operates as part of RELX, providing industry-specific solutions such as insurance risk scores and digital identity intelligence.