16 hours ago
Remote, NetherlandsStaff+
Responsibilities
- Advise customers and serve as the technical interface between Lightwell customers and Red Hat engineering teams.
- Liaise with Red Hat Product Security, partners, and customer security and operations teams on security paradigms.
- Facilitate use of the Lightwell clearinghouse for triage, patching, and backporting.
- Guide customers in consuming Lightwell-remediated libraries within their software development lifecycle alongside Red Hat Consulting.
- Develop customer engagement plans, maintain environment documentation, and respond to support requests.
- Partner with engineering, product management, and support teams to debug and resolve technical issues.
- Mentor customer teams on security best practices and contribute to the Red Hat knowledge base.
- Develop solution patterns that guide platform adoption and support long-term enterprise success.
Requirements
- 10+ years of experience in software development, security, customer support, engineering, or QA.
- Experience serving as a strategic advisor to senior IT and business executives.
- Applied knowledge of Agile, Scrum, and DevOps team methodologies.
- Deep understanding of software supply chains and continuous integration and continuous delivery.
- Advanced expertise in containerized application deployment with OpenShift and Kubernetes and non-containerized deployment with Ansible and Ansible Automation Platform.
- Familiarity with image building using Docker and Podman and version control using Git.
- Experience with artifact repository tools including Red Hat Quay, JFrog Artifactory, Sonatype Nexus, and uDeploy.
- Hands-on knowledge of Jenkins, GitLab Pipelines, GitHub Workflows, OpenShift GitOps, and Red Hat Pipelines.
- Advanced knowledge of unit testing basics including JUnit and pytest and governance automation checks.
- Understanding of semantic versioning and the broader Java ecosystem.
- Strong written and verbal communication skills, executive presence, and the ability to communicate complex technical information concisely in English.
- Associate's, bachelor's degree, or higher in computer science or a technical discipline.
- Willingness to travel internationally and to customer locations as required.
- Dutch language knowledge is strongly preferred.
- Previous experience as a developer, consultant, or solutions architect is desirable.
- Red Hat RHCE certification, RHCA preferred, and relevant security certification such as CISSP, CCSP, CompTIA Security+, CC, or CEH are desirable.
- Passion for open-source software and the Red Hat technology portfolio is desirable.
Benefits
- Red Hat supports flexible work environments ranging from in-office and office-flex to fully remote, depending on role requirements.
- International and customer-location travel may be required.
- Red Hat provides reasonable accommodations to applicants with disabilities.
- The company offers an open and inclusive work environment with equal opportunity.
Tech Stack
Categories
Solutions Engineering
About Red Hat
Red Hat builds enterprise open-source software, including Red Hat Enterprise Linux, OpenShift for Kubernetes, and Ansible automation, sold via subscriptions with support, training, and consulting. It serves large enterprises and public-sector organizations running hybrid and multi-cloud infrastructure and modern application platforms. Founded in 1993 and headquartered in Raleigh, North Carolina, Red Hat operates as an independent subsidiary of IBM.