2 days ago
Nice, FranceStaff+
Responsibilities
- Partner with Product Managers to translate business objectives, customer needs, and product concepts into functional solution designs.
- Define end-to-end user journeys, business processes, capability interactions, functional requirements, scope, dependencies, constraints, and acceptance criteria.
- Design functional flows for user interactions, AI assistant orchestration, travel capabilities, partner integrations, and operational processes.
- Model workflows, data exchanges, decision points, and system interactions while identifying reuse and standardization opportunities.
- Align proposed solutions with enterprise architecture principles, Open Platform direction, architecture roadmaps, and governance requirements.
- Facilitate alignment and decision-making across Product, Engineering, Architecture, UX, Security, and external stakeholders.
- Support engineering delivery through functional clarification, backlog refinement, design reviews, release planning, and validation of delivered functionality.
Requirements
- Ability to model complex business processes and customer journeys and document structured functional requirements.
- Strong analytical, problem-solving, stakeholder management, communication, and influencing skills.
- Understanding of modern software architectures, APIs, cloud-native platforms, integrations, and distributed systems.
- Ability to engage credibly with software engineers and architects and balance business value with technical feasibility.
- Experience working across Product, Engineering, and Business organizations in ambiguous, fast-moving environments.
- Preferred experience in travel technology, digital platforms, marketplaces, AI-enabled products, functional architecture, solution design, business architecture, AI assistants, agent ecosystems, or conversational user experiences.
Categories
Solutions Engineering
About Amadeus
Amadeus builds enterprise software and transaction platforms for the travel industry, including a global distribution system and airline passenger service systems, plus airport and hospitality solutions. It sells to airlines, travel agencies, airports, hotels, and rail operators through long-term contracts, software subscriptions, and transaction-based fees. Founded in 1987 and headquartered in Madrid, it is a public company listed on the Madrid stock exchange.