Lead Salesforce Software Engineer
Blue Cross & Blue Shield of Rhode Island2 days ago
Providence, RI, USAStaff+
Base Salary
$117k - $187k/yr
Responsibilities
- Lead and coordinate technical execution for a Salesforce delivery pod across development, QA, analysis, configuration, project delivery, enhancements, and operational support.
- Translate business requirements, user stories, and acceptance criteria into scalable Salesforce technical designs and implementation plans.
- Guide developers and configuration administrators on solution approaches, platform-native patterns, reuse, technical debt, code quality, and configuration standards.
- Review and direct Salesforce configuration, automation, Apex, Lightning Web Components, Flow, SOQL, APIs, Visualforce, and integration work.
- Coordinate backlog refinement, estimation, dependency management, sprint readiness, technical design reviews, testing, deployment, and support handoffs.
- Partner with architecture, security, integration, data, QA, release management, operations, product, and business teams on delivery and governance.
- Support CI/CD, source control, branching, build validation, deployment planning, change control, rollback planning, and post-deployment verification.
- Lead troubleshooting for production issues, integration failures, data integrity concerns, security and access issues, platform events, governor limits, and performance problems.
- Ensure Salesforce security controls, least-privilege access, sharing models, data migration, data quality, reconciliation, and regulated-environment practices are properly implemented.
- Maintain technical documentation and mentor Salesforce developers, administrators, and analysts on platform practices, testing, estimation, agile execution, and release quality.
Requirements
- Bachelor’s degree in information technology, data science, computer science, or a related field, or an equivalent combination of education and experience.
- Seven to ten years of Salesforce platform experience with strong hands-on development and configuration experience.
- Experience serving as a senior developer, technical lead, or comparable senior technical contributor on enterprise Salesforce delivery teams.
- Experience leading technical execution for agile/scrum teams or pods handling project delivery, enhancements, configuration, QA, and operational support.
- Strong hands-on knowledge of Apex, Lightning Web Components, SOQL, Salesforce Flow, APIs, security configuration, declarative automation, and Salesforce platform configuration.
- Experience supporting Sales Cloud and Service Cloud capabilities, including case management, sales and service processes, automation, reporting, dashboards, and role-based access.
- Knowledge of Salesforce security, sharing, profiles, permission sets, roles, page layouts, Lightning record pages, validation rules, approvals, objects, fields, and metadata management.
- Understanding of REST/SOAP APIs, OAuth, platform events, middleware, batch integrations, secure error handling, monitoring, and Salesforce integration patterns.
- Experience with Salesforce DevOps and SDLC practices, including source control, CI/CD, deployment pipelines, packaging or metadata deployment, branching, automated testing, and release governance.
- Knowledge of governor limits, performance tuning, bulkification, asynchronous processing, large data volumes, selective querying, data archiving, and high-volume transaction patterns.
- Experience troubleshooting production issues involving integrations, automation, data quality, security access, platform events, governor limits, and user experience.
- Ability to manage technical risks, issues, dependencies, impediments, documentation, stakeholder communication, mentoring, and cross-functional delivery.
- Experience designing and supporting Salesforce solutions in regulated environments with privacy, auditability, data protection, retention, encryption, and secure integration considerations.
- Preferred qualifications include a master’s degree, Salesforce certifications, regulated-industry experience, experience with additional Salesforce clouds and capabilities, enterprise integrations and middleware, complex data migration or ETL, and global or blended delivery models.
Benefits
- Flexible work arrangements include in-office schedules of five days per week, hybrid schedules of two to four onsite days per week, or remote schedules of zero to one onsite day per week, depending on the role.
- Permitted residence states include Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, and Virginia, pending Human Resources approval.
- Benefits include paid time off, tuition reimbursement, student-loan repayment assistance, health, dental, and vision insurance, mental-health and well-being programs, bonuses, investment plans, and paid volunteer time.
- The employer supports associate development, work/life balance, and an inclusive workplace culture.
Tech Stack
Informatica
Categories
About Blue Cross & Blue Shield of Rhode Island
Blue Cross & Blue Shield of Rhode Island is a nonprofit health insurer providing medical, pharmacy, and wellness coverage to individuals and employer groups across Rhode Island, with plans that include commercial and Medicare options. It sells insurance and related services directly and through employer-sponsored benefits. Founded in 1939 and headquartered in Providence, it is an independent licensee of the Blue Cross and Blue Shield Association, part of a nationwide network of Blues plans.