Infrastructure Monitoring Lead Platform Engineer
JPMorgan Chase11 hours ago
Base Salary
$147k - $190k/yr
Responsibilities
- Engineer, operate, and improve enterprise infrastructure monitoring platforms for availability, performance, scalability, and security.
- Build monitoring capabilities across Linux, Windows, and complex network estates, including platform onboarding and lifecycle management.
- Design telemetry collection and integrations for metrics, logs, events, and OpenTelemetry patterns.
- Develop standardized agents, collectors, configurations, dashboards, alert policies, and onboarding patterns.
- Improve monitoring signal quality through baselining, thresholds, noise reduction, enrichment, and topology/context alignment.
- Develop, review, debug, and maintain secure production code, automation, and platform configurations.
- Automate platform operations with scripting, CI/CD-driven configuration management, and infrastructure-as-code deployment patterns.
- Lead production triage and root-cause analysis while delivering preventative engineering and resilience improvements.
- Partner with infrastructure, application, and SRE teams on SLIs, SLOs, operational readiness, and continuous improvement.
- Use and validate enterprise-authorized AI capabilities to support infrastructure analysis, documentation, automation, and remediation workflows while maintaining security and auditability.
Requirements
- Formal infrastructure engineering training or certification and at least 5 years of applied experience.
- Proficiency administering, troubleshooting, and analyzing the performance of Linux and/or Windows in regulated production environments.
- Hands-on experience delivering and operating enterprise-scale infrastructure monitoring solutions across Linux and Windows estates.
- Experience with observability and telemetry concepts covering metrics, logs, events, OpenTelemetry collection patterns, and downstream integrations.
- Experience with Python, Ansible, PowerShell, Bash, secure production code, platform configurations, and controlled automation workflows.
- Broad infrastructure experience across hardware platforms, operating systems, networking, storage, and databases including MS SQL Server, Oracle, and Cassandra.
- Experience implementing infrastructure-as-code and configuration management with tools such as Terraform.
- Experience operating in hybrid environments spanning enterprise on-premises platforms and public or private cloud.
- Experience improving monitoring signal quality and supporting reliable event-to-incident workflows.
- Experience using enterprise-authorized AI capabilities with validation, data-sensitivity, resiliency, security, and auditability controls.
- Preferred experience with SCOM, Tivoli, SMARTS, IBM Instana, DX NetOps, ITNM, or Netcool Suite.
- Preferred experience with Dynatrace, Grafana, Prometheus, Kubernetes, EKS, topology-driven monitoring, Event Management, and AIOps workflows.
Benefits
- Competitive total rewards package with benefits eligibility based on role and circumstances.
- Benefits include comprehensive health care coverage, on-site health and wellness centers, retirement savings, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash or forfeitable equity.
- Additional compensation and benefits details are provided during the hiring process.
Tech Stack
AnsibleApache CassandraBashGrafanaKubernetesLinuxMicrosoft SQL ServerPowerShellPrometheusPythonTerraformWindows
Categories
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.