3 hours ago
Base Salary
$264k - $395k/yr
Responsibilities
- Own the technical strategy, architecture, and long-term evolution of the go-to-market technology stack.
- Design, build, and operate production-grade AI agents and automated workflows that reduce manual sales work and improve decision-making.
- Lead technical execution by setting direction, breaking down complex problems, reviewing designs, and supporting engineers.
- Remain hands-on across prototyping, architecture, implementation, testing, deployment, and production operations.
- Partner with Sales, Sales Strategy & Operations, Product, Data, and Engineering leaders to translate business problems into scalable solutions.
- Establish evaluation methods, patterns, and guardrails for reliable, observable, secure, and safe AI systems.
- Use data, evaluations, and user feedback to improve capability accuracy, adoption, and business impact.
- Guide build-versus-buy decisions and integrations across internal platforms, CRM systems, data services, and third-party tools.
- Mentor engineers, communicate technical tradeoffs, and raise engineering standards through design reviews.
Requirements
- At least 12 years of related experience with a bachelor’s degree, 8 years with a master’s degree, 5 years with a PhD, or equivalent experience.
- Experience setting technical direction and delivering complex, business-critical systems across multiple teams or functional areas.
- Experience designing, building, and operating production software using large language models, AI agents, tool calling, retrieval, workflow orchestration, or related technologies.
- Track record of moving AI capabilities from prototype to production with evaluation, observability, security, reliability, and human oversight.
- Strong software engineering and system-design skills across application, service, integration, and data layers.
- Experience leading technical execution through influence, mentorship, architecture, and direct contribution without formal reporting authority.
- Ability to navigate ambiguity, evaluate technical and business tradeoffs, and influence senior technical and business partners.
- Familiarity with sales processes or go-to-market systems such as lead management, opportunity management, forecasting, account planning, or CRM platforms is helpful but not required.
- Ability to use AI tools throughout development while applying judgment about models, deterministic software, and human review.
Benefits
- Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning benefits are offered.
- The role is a U.S. position with market-based pay determined by location, skills, experience, qualifications, and market conditions.
Tech Stack
Categories
About Block
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.