Staff Software Engineer, AI
Aircall.io, Inc.2 months ago
Base Salary
$195k - $250k/yr
Responsibilities
- Develop scalable AI applications for Aircall’s customers.
- Build capabilities across agent context, agent infrastructure, MCP, and agent memory.
- Collaborate with backend, frontend, and infrastructure engineers as well as product and leadership teams.
- Participate in requirements analysis and system design.
- Deliver backend systems with strong security, scalability, availability, and performance.
Requirements
- 8+ years of backend development experience using Python, TypeScript/Node.js, or Java.
- Experience or knowledge of AI, including LLMs such as GPT, Mistral, Llama, and Claude.
- Experience developing with LLMs through usage and prompting.
- Knowledge of AI frameworks such as LangChain, LlamaIndex, and AutoGen.
- Knowledge of AI architectures including RAG and reranking.
- Strong security awareness in engineering work.
- AWS production experience and knowledge of designing, deploying, and optimizing AWS services is preferred.
Benefits
- Competitive salary package and benefits.
- Fast-learning environment with entrepreneurial and strong team spirit.
- Work-life balance focus.
- Multicultural environment with more than 45 nationalities.
- Opportunity to join Aircall during a period of significant growth and innovation.
Tech Stack
Categories
About Aircall.io, Inc.
Aircall builds a cloud-based business phone and contact center platform for sales and support teams, integrating voice, SMS, WhatsApp, and social channels with 200+ CRM/helpdesk apps. It sells its software via subscription to companies that want VoIP calling, call routing/recording, analytics, and AI features like automated agents and post-call summaries. Founded in 2014 and privately held, it serves 22,000+ businesses worldwide, with operations spanning Paris (European HQ) and the Seattle area (North American HQ).