Aircall.io, Inc.
Aircall builds a cloud-based business phone and contact center platform for sales and support teams, integrating voice, SMS, WhatsApp, and social channels with 200+ CRM/helpdesk apps. It sells its software via subscription to companies that want VoIP calling, call routing/recording, analytics, and AI features like automated agents and post-call summaries. Founded in 2014 and privately held, it serves 22,000+ businesses worldwide, with operations spanning Paris (European HQ) and the Seattle area (North American HQ).
Open Positions at Aircall.io, Inc.
22 open positions
Senior Software Engineer owning the technical direction and end-to-end delivery of Aircall’s outbound calling capabilities across backend services and React frontend experiences. The role combines hands-on full-stack development, technical leadership, operational excellence, and practical use of AI coding tools and product capabilities.
Support Aircall’s technology partners through the full integration lifecycle, from understanding APIs and scoping integrations to launch and post-release support. This internship offers hands-on experience across technical partnerships, SaaS integrations, developer advocacy, and emerging AI ecosystems.
Own end-to-end delivery of low-code AI Agent integrations for APAC customers, connecting Aircall’s technology with CRMs, help desks, and communication tools. This customer-facing role combines technical consulting, deployment leadership, AI adoption strategy, and revenue ownership.
Entry-level Software Engineer role in Madrid offering a six-month professional practice contract for recent graduates. You’ll build and ship backend features, learn production operations, and work with AI/LLM-powered products across multiple Aircall teams.
Serve as the hands-on technical partner for strategic customers, deploying Aircall’s AI Agents and expanding automation use cases across each account. The role combines forward-deployed delivery, solutions engineering, technical consulting, and AI adoption rather than traditional software engineering.
Lead a regional Forward Deployed Engineering motion for Aircall’s AI agents while remaining hands-on in configuring, deploying, and debugging customer solutions. Coach FDEs, own regional adoption and revenue outcomes, and turn field learnings into scalable playbooks and frameworks.
Lead the regional Forward Deployed Engineering motion for Aircall’s AI agents, combining hands-on configuration and deployment with team coaching, commercial ownership, and executive customer engagement. This player-coach role turns complex customer workflows into production-ready AI solutions and scalable deployment playbooks.
Senior Software Engineer focused on optimizing Aircall’s onboarding, activation, and trial experiences. This full-stack role emphasizes frontend development, growth experimentation, and building product journeys that improve user conversion.
Build the evaluation foundation for Aircall’s AI agents and voice products, including benchmark design, LLM-as-judge systems, voice-model training, and production quality monitoring. You’ll help teams measure reliability, safety, accuracy, and resolution quality as models and features evolve.
Senior Software Engineer building resilient, business-critical backend services that power Aircall’s conversational intelligence and customer communications platform. You’ll design, deploy, operate, and mentor across high-scale systems hosted on AWS.
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