8 hours ago
Cork, IrelandSenior
Responsibilities
- Own the reliability, performance, scalability, design, deployment, and operations of services and infrastructure within the Insight ecosystem.
- Build AIOps capabilities including ML-driven alerting, anomaly detection, LLM-assisted operational tooling, and automated incident triage.
- Create deep observability through dashboards, meaningful alerts, runbooks, SLOs, and SLIs.
- Drive automation that reduces operational toil and improves uptime, release quality, and ecosystem stability.
- Partner with incident management, lead incident response, conduct post-incident reviews, and implement preventive architectural and operational improvements.
- Contribute to infrastructure-as-code practices and platform architecture decisions.
- Collaborate with engineering teams across Apple’s global manufacturing services and communicate across time zones and cultures.
- Help establish the culture, working practices, and technical standards of the new EMEA operational team.
- Build relationships with regional business partners, represent the Cork team within the wider organization, and mentor team members.
Requirements
- Experience in SRE, DevOps, or platform engineering.
- Strong Linux systems experience, including troubleshooting processes, networking, file systems, and performance diagnostics.
- Programming and automation experience with Python, Go, or Bash.
- Practical experience applying AI/ML to IT operations, such as anomaly detection, intelligent alerting, or LLM-driven tooling.
- Hands-on experience with cloud platforms such as AWS or GCP.
- Practical experience with Kubernetes, container orchestration, deployments, and networking fundamentals including HTTP, DNS, and TCP/IP.
- Experience with pipeline tooling such as ArgoCD, Jenkins, or GitHub Actions.
- Practical application of SRE principles including error budgets, SLOs, SLIs, and toil measurement and reduction.
- Production experience with relational databases such as MySQL or PostgreSQL.
- Experience with configuration-management tools such as Ansible, Chef, or Puppet.
- Familiarity with OpenAPI, microservice architectures, and open-source practices.
- Bachelor’s or master’s degree in Computer Science, Software Engineering, or an equivalent technical discipline, or equivalent professional experience.
Benefits
- The role is based in Cork, Ireland, and is part of a new EMEA operational team.
- The position offers the opportunity to shape a new team’s culture, practices, technical standards, and global contribution.
- The role provides exposure to Apple’s global manufacturing infrastructure and a multi-petabyte, exabytes-scale Big Data ecosystem.
Tech Stack
AnsibleAWSBashChefGitHub ActionsGoGoogle Cloud PlatformJenkinsKubernetesLinuxMySQLPostgreSQLPuppetPython
Categories
Site Reliability
About Apple
Apple designs and sells consumer electronics, software, and services for consumers and professionals worldwide, including iPhone, Mac, iPad, Apple Watch, and AirPods, plus platforms like iOS/macOS and services such as the App Store, iCloud, Music, and TV+. Its business combines device sales with services and subscriptions and in-house silicon design. Founded in 1976, Apple is headquartered in Cupertino, California, and trades on NASDAQ as AAPL.