Cisco

Technical Leader - AIOps & Agentic Platform

Cisco
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14 hours ago
San Jose, CA, USAStaff+
H1B sponsor

Base Salary

$216k - $281k/yr

Responsibilities

  • Design, build, and deliver production-grade AI agents, multi-agent workflows, and agentic platform capabilities for SRE and infrastructure operations.
  • Develop AI-powered anomaly detection, automated root-cause analysis, causal-inference workflows, and proactive incident remediation.
  • Participate in architectural reviews, design specifications, system design reviews, and technical trade-off discussions.
  • Integrate telemetry frameworks, monitoring systems, APIs, and cloud/on-premises environments to provide real-time AI context.
  • Implement automated testing, evaluation harnesses, human-in-the-loop approval gates, deployment pipelines, and security guardrails.
  • Measure operational benchmark improvements, mean time to resolution reduction, automation efficiency, and agent performance.
  • Collaborate with principal engineers, software engineers, data scientists, SREs, and operations teams, and mentor team members on AI engineering practices.

Requirements

  • Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field with 10+ years of relevant software engineering experience, or a master’s degree with 8+ years, or a PhD with 5+ years.
  • 8+ years of experience building, testing, and deploying backend software, operational tooling, or platform services in large-scale distributed environments.
  • Authorship of at least 3 major design proposals or RFCs and experience leading system design reviews for complex technical implementations.
  • 5+ years of deep proficiency in Python, Go, Java, or Rust, including concurrency, data structures, and API development.
  • 2+ years of practical LLM development experience, including prompt engineering, tool or function calling, and moving AI agents from prototype to production.
  • Preferred experience with agent orchestration, semantic search, retrieval-augmented generation, MCP, function schemas, distributed telemetry, data pipelines, SRE practices, CI/CD automation, Kubernetes, containers, runbook orchestration, evaluation benchmarks, structured output validation, or AI security guardrails.

Benefits

  • Starting salary range is $216,300.00 to $280,800.00 for U.S. and/or Canada locations, excluding incentive compensation, equity, and benefits.
  • Benefits may include medical, dental and vision insurance, 401(k) matching, paid parental leave, disability coverage, basic life insurance, restricted stock units, paid holidays, vacation or flexible time off, sick time, wellness days, birthday leave, year-end shutdown, family emergency leave, and volunteer time.
  • Non-sales employees may be eligible for annual bonuses.
  • The application window is expected to close on 12/28/2026.

Tech Stack

Cisco

About Cisco

10,000+ employees

Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.

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