2 months ago
Bengaluru, IndiaMid Level
Responsibilities
- Identify, prioritize, organize, and communicate project tasks and objectives, including coordinating third-party developer status reporting.
- Design, develop, document, test, and deliver Customer Proof of Concept content across Cisco networking, data center, SD-WAN, security, collaboration, and cloud architectures.
- Meet with account teams, technical marketing engineers, content developers, partners, and customers to gather requirements and create POC designs and test plans.
- Serve as the primary engineer throughout POC introduction, build, test, and customer delivery phases.
- Use AI coding tools, Ansible, and Terraform to generate scripts and configure Cisco and cloud solutions consistently at scale.
- Plan and document projects using standard design templates and tools, and justify designs to peer groups.
- Act as the first point of contact for escalations, coordinating fixes, documentation, support knowledge-base updates, and tier 1 and tier 2 engineer training.
- Provide technical support and design recommendations while liaising with operations, project management, and third-party developers.
- Develop independent content and contribute to automation, observability, analytics, and agentic AI workflows.
Requirements
- CCNP/CCIE-level expertise or equivalent experience.
- Multi-architecture Cisco experience across Enterprise Networking, Data Center, SD-WAN, Security, Collaboration, and Cloud.
- Hands-on proficiency with Claude Code and Cursor for generating, reviewing, and refining scripts, and with Ansible or Terraform for end-to-end configuration.
- Strong routing, switching, and security background, including OSPF, EIGRP, BGP, MPLS, DMVPN, IPSec, NAT, TrustSec, LISP, VXLAN, EVPN, and 802.1X.
- Experience with Cisco Catalyst SD-WAN controller deployment, templates, policies, and Cloud On-Ramp for Multi-Cloud.
- Experience with Cisco Software-Defined Access, Cisco Catalyst Center/DNA Center, network device management, SD-Access Fabric, provisioning, SWIM, templates, and Plug-and-Play.
- Cloud networking experience with AWS, Azure, GCP, and Microsoft Office 365.
- Experience with VMware vCenter, virtual machines, and infrastructure virtualization.
- Experience with testing tools such as Spirent, Cyberflood, Avalanche, Ixia, Keysight, and WAN emulation.
- Project delivery, project management, time management, organization, analytical reasoning, communication, teamwork, adaptability, dependability, and independent learning skills.
- Additional desirable skills include Go, Python, Ruby, PowerShell, XML, SQL, web development, REST APIs, CI/CD pipelines, Splunk, ThousandEyes, Nexus Dashboard Insights, automation, observability, analytics, and agentic AI.
Benefits
- The role supports projects across various global time zones and requires flexibility to handle competing priorities and rapid turnaround requests.
- The position reports to the SE Operations Manager and works closely with content development, project management, practice leads, automation/UI development, technical writing, social media, platform, and NetOps teams.
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.