7 months ago
Manila, PhilippinesMid Level
Responsibilities
- Provide DevOps/SRE coverage for the Manila timezone and ensure continuous system reliability and monitoring.
- Own production deployments, release coordination, and rollbacks.
- Monitor and proactively manage production stability and risks.
- Lead incident handling during support windows and critical outages.
- Perform root-cause analysis and implement preventative fixes.
- Improve monitoring, alerts, and runbooks to reduce incident impact.
- Automate recurring operational and support tasks.
- Coordinate closely with development and platform teams.
- Support and mentor junior engineers.
- Ensure service levels for availability, performance, and security.
Requirements
- At least five years of relevant experience in DevOps practices.
- Experience with application or software production support and/or development, systems monitoring and alerting, change management, and software-process automation.
- Experience designing, setting up, configuring, and maintaining systems in public and private cloud environments.
- Experience delivering mission-critical systems, managing incidents, and mentoring other engineers.
- Experience designing and implementing CI/CD pipelines, infrastructure as code, configuration management, and systems and Linux administration.
- Experience with monitoring and observability, automation and scripting, and Git source control including branching and versioning strategies.
- Solid understanding of microservices, APIs, distributed systems, networking, lifecycle management, vulnerability management, and basic security practices.
- Strong debugging, troubleshooting, analytical, problem-solving, written, and oral communication skills.
- Ability to work effectively in cross-cultural teams, take ownership, work independently, and operate in a fast-paced environment.
- Willingness to support delivery when needed and participate in engagement initiatives.
About ING
ING is a Dutch multinational bank providing retail, private, and wholesale banking, with strong digital and mobile services for consumers and businesses. Founded in 1991 and headquartered in Amsterdam, it operates across Europe and beyond, earning revenue from interest income, fees, and financial services. ING is a public company with shares traded in New York.