Delivery Solutions Architect - High-Tech & Manufacturing
Databricks2 months ago
Base Salary
$180k - $248k/yr
Responsibilities
- Lead post-technical-win account strategies and execution plans across multiple Databricks use cases and selling teams.
- Own technical delivery plans covering onboarding, enablement, product adoption, production go-live, optimization, cost control, and executive governance.
- Act as the primary technical contact for production and go-live questions and complex customer escalations.
- Coordinate Databricks Shared Services, User Education, Onboarding and Technical Services, Support, Professional Services, Product, and Engineering teams.
- Create strategic roadmaps, conduct discovery workshops and business analysis, and manage complex customer programs and projects.
- Develop executive relationships, provide customer and internal status updates, and report usage, investment, risk, health, and adoption KPIs.
- Coordinate Professional Services engagement proposals and navigate product innovations, private previews, and upgrade needs.
- Drive customer growth, workload adoption, and measurable business outcomes for assigned strategic accounts.
Requirements
- 5+ years of experience accountable for technical project or program delivery in Data and AI.
- Programming experience in Python, SQL, or Scala.
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
- Understanding of solution architecture for distributed data systems.
- Experience attributing business value and outcomes to project deliverables.
- Technical program or project management experience with account, stakeholder, and resource accountability.
- Experience resolving complex escalations with senior customer executives.
- Experience with open-ended discovery workshops, strategic roadmaps, business analysis, and complex program or project delivery.
- Track record of overachievement against quota, goals, or similar objective targets.
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent work experience.
- Ability to travel up to 30% when needed.
Benefits
- Comprehensive benefits and perks are offered, with details varying by region.
- The role is non-commissionable or may use on-target earnings depending on classification, and may include annual performance bonus and equity.
- Hybrid work arrangement with travel of up to 30% when needed.
About Databricks
Databricks builds a cloud-based data and AI platform centered on the lakehouse architecture, combining data engineering, analytics, and machine learning with Apache Spark, Delta Lake, and MLflow. It sells subscriptions and cloud services to enterprises that need to unify data pipelines and develop large-scale AI and analytics. Founded in 2013 by the creators of Apache Spark and headquartered in San Francisco, the company is privately held and serves organizations across many industries.