4 days ago
Bengaluru, IndiaMid Level
Responsibilities
- Design, code, enhance, and maintain custom software components across systems and applications.
- Collaborate with cross-functional teams to understand requirements and deliver software solutions.
- Support application incidents and service requests using ServiceNow or another ITSM ticketing tool.
- Document development processes and code changes for knowledge sharing and maintenance.
- Work independently toward subject matter expertise and contribute solutions to work-related problems.
- Guide and support junior team members.
- Follow defined procedures, SOPs, and requirements for GxP-regulated and validated application environments.
Requirements
- At least 3 years of experience with Laboratory Information and Execution Systems.
- 15 years of full-time education.
- Proficiency with Laboratory Information and Execution Systems.
- Familiarity with ServiceNow or another ITSM ticketing tool, including incident and service-request tracking.
- Basic understanding of Incident Management, service-request handling, and SLAs.
- Hands-on experience with one or more of InteliNotion, PleaseReview, Valgenesis, Kneat Gx, and Biovia Discoverant.
- Experience with Opendoc, Tracksys, VR Solutions, Headset, SafePermit, Rave EDC, or Classic is an advantage.
- Ability to learn and operate in GxP-regulated and validated application environments.
- Good written and verbal communication skills and a proactive attitude.
Benefits
- Position based at the company's Bengaluru office.
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About Accenture
Accenture is a global professional services firm providing management consulting, systems integration and technology, cybersecurity, and business process outsourcing for enterprises and governments. It operates a services-driven model delivering projects and managed services, often with major cloud and software partners, across industries worldwide. Headquartered in Dublin and publicly traded on the NYSE (ACN), it originated as Andersen Consulting and adopted the Accenture name in 2001.