Senior Software Engineer (SF)
Connectly Inc7 months ago
Responsibilities
- Design, build, and launch production-grade conversational AI solutions from prototypes through scalable enterprise deployments.
- Collaborate with product managers, designers, enterprise partners, sales, and AI platform teams to define user journeys, performance goals, and success metrics.
- Integrate and contribute to Connectly’s AI platform and help influence its technical direction.
- Experiment with LLM-based agents, retrieval systems, and automation pipelines to improve customer engagement.
- Develop and maintain scalable backend systems using Python, AWS, Kafka, Postgres, and DynamoDB.
- Establish and iterate on AI performance metrics and use data to optimize outcomes.
- Plan and manage the workstream while balancing deadlines, quality, and innovation.
- Mentor teammates, participate in code reviews, and uphold engineering best practices in a distributed environment.
Requirements
- BS or MS in Computer Science or a related technical field.
- At least 5 years of hands-on software engineering experience.
- Experience building and scaling enterprise systems using Python, AWS, Kafka, Postgres, and/or DynamoDB.
- Frontend engineering experience with React, TypeScript, or similar technologies is a plus.
- Experience developing or deploying conversational AI applications is strongly preferred.
- Hands-on experience with prompt design, agent evaluation, and LLM-based system integration is a significant plus.
- Experience in fast-paced, customer-centric startup or high-growth technology environments is preferred.
- Strong communication, system-level thinking, product sense, technical rigor, and ability to work through ambiguity are expected.
Benefits
- Unlimited time off and flexible working hours.
- Hybrid work opportunities with offices in Bogotá and San Francisco, with a remote-first culture elsewhere.
- Competitive compensation with equity participation.
- Distributed, inclusive, and supportive workplace culture.
Tech Stack
Categories
About Connectly Inc
Connectly Inc builds an AI-powered conversational commerce platform that lets brands sell, support, and run campaigns over WhatsApp and other messaging channels. It offers SaaS tools for automated agents, personalized flows, and analytics to drive sales and re-engagement. Founded in 2020 and headquartered in San Francisco, it serves customers globally with a strong focus on Latin America.